2027 Future Talent Program - Global Communications - Intern

Responsibilities

• Collaborate with the Human Health Communications team to support delivery of our U.S. customer engagement transformation communications strategy, which includes traditional and new ways to reach intended audiences
• Apply an AI-first mindset across communications work, using generative AI tools to support research, content development, collaboration and more efficient ways of working
• Support planning and execution of employee engagement moments, from agenda development, briefing materials and recaps for events to video shoot preparation and execution
• Contribute to Human Health newsletters and quarterly messages, including drafting, sourcing stories and coordinating inputs and edits
• Partner with cross-functional subject matter experts across change management, program management, strategy realization and other functional teams to gather and incorporate input into communications materials
• Conduct research on change communications practices, employee experience and AI adoption in the workplace to inform our approach
• Support measurement of communications effectiveness through coordinated listening channels, tracking and synthesizing data including open rates, click-through rates, event attendance, survey results and sentiment to translate recurring themes into recommendations for future communications tactics
• Assist with the Global Diversity & Inclusion Experience Month, supporting content development, event promotion and toolkit materials that help teams activate locally
• Help maintain existing SharePoint sites so employees can easily find current, accurate information about transformation programs, where timing and workload allow

Required Experience and Education

• Candidates must be currently in their junior year or above pursuing a college degree preferably in a related field (e.g., Business, English, Marketing/Communications)
• Candidates must be available to work full-time for the summer months beginning in May 2027 through August 2027

Preferred Qualifications

• Experience with Microsoft Teams, SharePoint or other digital collaboration platforms preferred
• Familiarity with generative AI tools and an interest in their application to communications preferred
• Coursework or demonstrated interest in organizational change, business transformation, public health, life sciences or healthcare communications preferred
• Experience working in team environments and collaborating with diverse groups preferred

The Ideal Candidate

• Is a strong writer who can turn complex, technical information into clear, plain-language messages
• Is curious about how organizations change and how communications helps people navigate and adopt it
• Is comfortable with ambiguity and able to move work forward when not every detail is decided
• Is organized, proactive and able to manage multiple priorities and deadlines
• Brings creativity, curiosity and a willingness to learn new skills and approaches, including AI tools
• Enjoys collaborating with people from different backgrounds, functions and regions
• Communicates professionally and builds strong relationships with teammates and stakeholders
• Demonstrates sound judgment, professionalism and attention to detail, particularly when handling sensitive or not-yet-public information
• Is motivated by the opportunity to make complex information more accessible and meaningful for diverse audiences
• Is eager to learn, asks thoughtful questions and seeks opportunities to grow