2027 Future Talent Program - Global Site Agreements - Intern

GSA is seeking a curious, motivated intern with an interest in technology, contracting, clinical research, and/or process improvement. The intern will collaborate with GSA and GCTO colleagues to understand business challenges, analyze processes and information, identify opportunities for improvement, and develop practical solutions.

Primary Responsibilities

• Partner with GSA and GCTO stakeholders to understand business processes, contracting activities, administrative needs, challenges, pain points, and opportunities for improvement.
• Review, organize, and summarize business, legal, contracting, or operational information to support clear and practical recommendations.
• Support process mapping, requirements gathering, documentation, standardization, and workflow redesign.
• Identify opportunities to reduce manual activities, simplify workflows, improve controls, and strengthen the user experience.
• Contribute to technology-enabled solutions, such as automation, dashboards, reporting, collaboration tools, or artificial intelligence use cases, where appropriate.
• Analyze operational data and information to identify trends, patterns, bottlenecks, risks, and improvement opportunities.
• Assist with agreement-related process reviews, template or guidance updates, issue tracking, records organization, and other legal operations or administrative activities.
• Document and communicate requirements, processes, findings, recommendations, and outcomes for stakeholder and leadership audiences.

Required Qualifications

• Currently enrolled full-time in a BS/BA program or an accredited J.D. program.
• Relevant areas of study may include science, technology, information systems, business/public administration, legal studies, pre-law, or a related discipline.
• Minimum of two years of collegiate study completed by June 2027.
• Available to work full-time for up to 12 weeks beginning May or June 2027.
• Detail-oriented, organized, and able to manage multiple priorities.
• Comfortable working with cross-functional teams and stakeholders across the globe.
• Demonstrated interest in one or more of the following: technology, legal operations, contracting, clinical operations, process improvement, innovation, data, or related disciplines.
• Strong problem-solving skills, intellectual curiosity, sound judgment, and willingness to learn and apply new tools, processes, and concepts.
• Ability to analyze, organize, and synthesize information and translate findings into practical recommendations, documentation, and solutions.
• Strong written and verbal communication skills and the ability to collaborate effectively with colleagues.

Preferred Qualifications

• Coursework, project experience, or hands-on experience in two or more of the following: Legal research, document review, and policy/procedure development.
• Business administration, project management, stakeholder engagement, meeting facilitation, and operational support.
• Process improvement, process mapping, requirements gathering, workflow design, and change management.
• Generative AI tools, such as Microsoft Copilot or Google Gemini.
• Microsoft Power Platform, such as Power BI, Power Automate, or Power Apps.
• Data analysis, reporting, data visualization, and dashboard development.
• Microsoft 365 tools, including Excel, PowerPoint, Word, Teams, and SharePoint.
• Clinical research, regulated environments, and global business processes.