2027 Future Talent Program - L&D (Learning & Development) Coordinator - Co-op
MSD
Summary
The Future Talent Program features co-operative assignments that last up to 6 months and will include one or more projects. Our Learning & Development (L&D) Team at West Point ensures that everyone on site has the training, skills, and qualifications needed to produce our products safely while meeting industry demands and maintaining regulatory compliance. As an L&D Operational Coordinator Co-op, you will play a crucial role in running the day-to-day training operations that keep our teams ready and compliant. This is an exciting opportunity to work closely with team members across the site and contribute to the continuous improvement of our training delivery methods.
Job description
Responsibilities
- Handle Daily Training Requests: Process requests submitted through our training portal, such as assigning courses, updating curricula, and tracking completion in our Learning Management System (LMS).
- Maintain Compliance & Records: Update Standard Operating Procedures (SOPs) in our Learning Management System (LMS) accurately and timely.
- Support Improvements & Projects: Assist with projects to make training effective for our L&D team and partners such as creating simple how-to guides, testing new digital learning tools, or finding ways to automate repetitive tasks.
Minimum Education Requirement
Currently enrolled in an accredited undergraduate or graduate degree program (e.g., Human Resources, Business Administration, Management Information Systems, Instructional Design, or a related field)
Required Experience/Skills
- Must have Strong organizational skills with the ability to manage multiple transactions, tasks, and deadlines simultaneously.
- Must have high attention to detail, particularly regarding database management and document formatting.
- Must have digital fluency and systems aptitude
- Must have experience using AI tools (e.g. Microsoft Copilot)
- Must have Microsoft Office Suite: Intermediate proficiency in Excel (basic formulas, pivot tables, and filters for data analysis) and PowerPoint
- Must have strong written and verbal communication skills to collaborate effectively with multi-functional teams across the site.
Preferred Experience Skills
- Collaboration & Portal Technologies: Experience utilizing, updating, or designing inside Microsoft SharePoint sites and managing team spaces in MS Teams
- Exposure to business tools (e.g., Power BI) for interpreting training compliance data or interacting with automated site compliance dashboards
- Collaborative Mindset: Proactive, self-motivated, and comfortable working both independently and in team settings
- Ability to translate complex administrative tasks into clear, step-by-step documentation, such as Job Aids, standard task sheets, or User Manuals
Requirements
- Currently enrolled in an accredited undergraduate or graduate degree program (e.g., Human Resources, Business Administration, Management Information Systems, Instructional Design, or a related field)
- Strong organizational skills with the ability to manage multiple transactions, tasks, and deadlines simultaneously
- High attention to detail, particularly regarding database management and document formatting
- Digital fluency and systems aptitude
- Experience using AI tools (e.g. Microsoft Copilot)
- Microsoft Office Suite: Intermediate proficiency in Excel (basic formulas, pivot tables, and filters for data analysis) and PowerPoint
- Strong written and verbal communication skills to collaborate effectively with multi-functional teams across the site
Benefits
- Hybrid work arrangement
- No relocation
- 10% travel
Company overview
MSD, known as Merck Sharp & Dohme outside the United States and Canada, is a global research-intensive biopharmaceutical company headquartered in Rahway, New Jersey. Founded in 1891, the company has established itself as one of the world's leading pharmaceutical corporations with a rich history spanning over 130 years. MSD operates as the international division of Merck & Co., Inc., focusing on the discovery, development, manufacturing, and marketing of innovative medicines, vaccines, biologic therapies, and animal health products. The company's extensive portfolio includes groundbreaking treatments in oncology, infectious diseases, cardiology, diabetes, and vaccines, with notable products such as Keytruda (pembrolizumab) for cancer immunotherapy, Gardasil for HPV prevention, and Januvia for diabetes management. MSD maintains a strong commitment to research and development, investing significantly in scientific innovation to address unmet medical needs worldwide. With approximately 75,000 employees globally, the company operates through four main segments: pharmaceuticals, animal health, healthcare services, and strategic alliances. MSD's mission centers on using leading-edge science to save and improve lives around the world, guided by the principle that medicine is for people, not profits.