2027 Intern - IT
Catalent Pharma Solutions
Summary
Shift: M-F 8am-5pm, Summer 2027. Location: Madison, WI 100% Onsite. We have an opportunity for a 2027 Intern - IT to join our team and gain hands-on experience across multiple areas of information technology. This role will support network infrastructure, asset management, and end-user technical support while contributing to documentation and process improvements. The intern will work closely with experienced IT professionals, participate in training sessions, and develop a strong understanding of IT operations in a dynamic environment.
Job description
Position Summary
Shift: M-F 8am-5pm, Summer 2027. Location: Madison, WI 100% Onsite. We have an opportunity for a 2027 Intern - IT to join our team and gain hands-on experience across multiple areas of information technology. This role will support network infrastructure, asset management, and end-user technical support while contributing to documentation and process improvements. The intern will work closely with experienced IT professionals, participate in training sessions, and develop a strong understanding of IT operations in a dynamic environment.
The Role
- Assist with switch replacements, conduct pre-/post-cutover testing, document network configurations, participate in downtime planning, and shadow engineers to learn MDF/IDF standards including rack organization, cable management, and environmental requirements.
- Clean up and validate hardware inventory, update and maintain accurate CMDB asset records, support e-waste and decommissioning workflows, and identify opportunities to improve asset-management processes.
- Develop understanding of MDF (Main Distribution Frame) and IDF (Intermediate Distribution Frame) structures, assist with routine maintenance tasks, and help ensure optimal reliability and performance of distribution frame environments.
- Provide basic hardware/software troubleshooting and support, document common issues, and contribute to timely resolution of user-reported problems.
- Create and update standard operating procedures, user guides, and technical documentation while contributing to efficiency improvements across IT workflows and procedures.
- Participate in training sessions and workshops, and shadow IT professionals across roles to build technical competency and broaden IT operational knowledge.
- Other duties as assigned.
The Candidate
- Must be currently enrolled in a college or university program.
- Basic understanding of network infrastructure and IT hardware.
- Strong problem-solving skills and attention to detail, with solid analytical and documentation abilities.
- Excellent communication and teamwork skills.
- Eagerness to learn and adapt to new technologies and processes.
- Individual may be required to lift and/or move 0-10 pounds frequently, and occasionally move and/or lift up to 40 pounds.
Requirements
- Must be currently enrolled in a college or university program
- Basic understanding of network infrastructure and IT hardware
- Strong problem-solving skills and attention to detail
- Solid analytical and documentation abilities
- Excellent communication and teamwork skills
- Eagerness to learn and adapt to new technologies and processes
- Ability to lift and/or move 0-10 pounds frequently and up to 40 pounds occasionally
Benefits
- Paid Time Off
- 8 Paid Holidays
- Medical, Dental & Vision
- Tuition Reimbursement
- Career Growth Potential
Company overview
Catalent Pharma Solutions, now known as Catalent, Inc., is a leading global contract development and manufacturing organization (CDMO) headquartered in Tampa, Florida. Founded in 2007 as a spin-off from Cardinal Health's pharmaceutical technologies segment, the company has grown into a major player in the pharmaceutical services industry. Catalent provides comprehensive drug development and manufacturing solutions including drug delivery technologies, formulation development, analytical testing, clinical and commercial manufacturing, clinical packaging, and supply chain services. The company operates over 50 facilities across four continents and has supported more than half of all FDA-approved products over the past decade. With approximately 16,900 employees, Catalent produces over 70 billion doses annually for more than 8,000 products, serving major pharmaceutical companies like Pfizer, Moderna, Novo Nordisk, and Bristol-Myers Squibb. In 2024, the company was acquired by Novo Holdings A/S for $16.5 billion, further strengthening its position in the global pharmaceutical manufacturing landscape.