Summary

Centerstone's Access Center Case Manager provides assessment and services to a variety of clients in need of referrals to inpatient care or diversion. This position provides services within Centerstone's Behavioral Health Hospital in Bradenton. This role is responsible for conducting intake assessments, coordinating admissions and discharges, and connecting clients with appropriate levels of care. Working with individuals of all ages, including those involved in Baker Act and Marchman Act cases, this position plays an essential role in crisis response, care coordination, and ensuring clients receive the support and services needed throughout their treatment journey.

Job description

Summary of Position

Centerstone's Access Center Case Manager provides assessment and services to a variety of clients in need of referrals to inpatient care or diversion. This position provides services within Centerstone's Behavioral Health Hospital in Bradenton. This role is responsible for conducting intake assessments, coordinating admissions and discharges, and connecting clients with appropriate levels of care. Working with individuals of all ages, including those involved in Baker Act and Marchman Act cases, this position plays an essential role in crisis response, care coordination, and ensuring clients receive the support and services needed throughout their treatment journey.

This position will work a full-time overnight schedule.

Essential Duties & Responsibilities

Completes an overall assessment of the client's living situation and support system.
Participates in the development and maintenance of the client's treatment plan.
Periodically reviews and updates client's record and documents case management activities.
Advocates for and links client with needed services and resources.
Participates as a team member, and contributes to the enhancement of the department.
Works with the clients, families and natural support system, in the client's natural environment.
Staffs client with appropriate team member whenever necessary.

Knowledge, Skills & Abilities

Effectively communicate via written, verbal, in person and virtual methods.
Strong customer service skills.
Computer skills.
Knowledge of mental health and addictions services.
Trouble-shooting skills.
Knowledge of behavioral health payer system preferred.
Baker Act and Marchman Act knowledge a plus.
Demonstrates clinical skills in working with mentally ill, addicted and emotionally disabled populations.
Experience in emergency screening and in providing case management services to the consumers and their families in an outpatient or outreach setting.
Ability to travel as needed.

Qualifications

Bachelor's Degree in Behavioral Health or related discipline required.

Experience in a mental health or addictions setting preferred.

Valid Florida Driver's License with a safe driving record and current auto insurance required.

Requirements

Bachelor's Degree in Behavioral Health or related discipline
Experience in a mental health or addictions setting preferred
Valid Florida Driver's License with a safe driving record
Current auto insurance
Knowledge of mental health and addictions services
Strong customer service skills
Computer skills
Ability to travel as needed

Benefits

Medical, Dental & Vision
Flexible Spending Account
Health Savings Account
403(b) Matching
Paid Time Off
Ten Paid Holidays
AD&D Insurance
Life Insurance
Long Term Disability
Employee Resource Groups
Continuing Education
Employee Assistance Program

Company overview

Centerstone is one of the nation's largest nonprofit behavioral healthcare organizations, providing comprehensive mental health and substance use disorder services across multiple states. Founded as a 501(c)(3) organization, Centerstone operates as a leading healthcare provider specializing in behavioral health treatment, addiction recovery, and crisis intervention services. The organization serves over 250,000 individuals annually through a network of facilities in Florida, Illinois, Indiana, Kentucky, and Tennessee. Centerstone offers a full continuum of care including outpatient therapy, inpatient treatment, residential services, crisis management, counseling, housing support, and specialized programs for veterans, children, and families. Following its historic merger with Brightli in 2025, the organization now employs more than 10,000 professionals including psychiatrists, psychologists, master's-level clinicians, social workers, and support staff. Centerstone's innovative approach includes the Centerstone Institute, which focuses on clinical research, evidence-based practice implementation, and quality improvement initiatives. The organization is recognized for its commitment to underserved populations and its development of the first known simulation training center for community-based behavioral health clinicians.