Access Coordinator III - UAMS Health Benton/Bryant
University of Arkansas for Medical Sciences
Summary
This posting will be used to fill multiple positions at UAMS Health Benton/Bryant location.
Job description
The Access Coordinator III acts as a patient resource for all scheduling and billing questions and facilitates comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination, and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.
Responsibilities
- Schedules, reschedules, coordinates, and/or cancels appointments
- Create new patient charts
- Accesses EMR referrals and orders as appropriate
- Conducts insurance verification and benefits explanation by running eligibility on patients
- Request outside records
- Conduct pre-registration as needed
- Work assigned work queues for scheduling, registration, and billing
- Inputs and/or updates accurate patient information
- Attends staff meetings and participates in the orientation and/or training of new staff
- Communicates accurate and complete information
- Must maintain strict confidentiality
- Demonstrates positive working relationships
- Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
- Demonstrates effective service recovery skills
- Performs other duties as assigned
Physical Requirements
Light Work | Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes. The Employee is subject to inside environmental conditions.
Requirements
- High School Diploma/GED
- Must be able to perform all duties of the Access Coordinator I and II level
- Basic proficiency with computers and data entry (MS Office preferred)
- Three (3) years of experience in registration, billing, or scheduling in a health-care environment
- Knowledge in basic medical terminology required
- General knowledge of office machines including printers and scanners
- Good communication skills
- Telephone etiquette skills
- Excellent customer service skills
Benefits
- Medical, Dental & Vision
- Holiday, Vacation & Sick Leave
- Education Discounts
- Retirement Plan With Employer Matching
- Basic Life Insurance
- Career Training
- Educational Opportunities
- Merchant Discounts
- Prescription Delivery
Company overview
The University of Arkansas for Medical Sciences (UAMS) is Arkansas' only comprehensive academic health sciences university and the state's largest public employer. Founded in 1879 by eight physicians, UAMS has evolved into a statewide health system encompassing six colleges: Medicine, Pharmacy, Nursing, Health Professions, Public Health, and Graduate School. As a premier academic medical center, UAMS combines education, research, and clinical care through its UAMS Medical Center, which serves as Arkansas' only adult Level 1 trauma center and the state's sole provider of adult kidney, liver, and pancreas transplants. The institution operates with a $1.3 billion budget and generates over $100 million in annual research funding, maintaining internationally recognized programs in multiple myeloma, aging, and other specialized areas. UAMS supports over 3,000 students, 900 medical residents and fellows, and maintains affiliations with Arkansas Children's Hospital and the Central Arkansas Veterans Healthcare System. With eight regional campuses across Arkansas, UAMS provides extensive community outreach and telehealth services, ensuring healthcare access throughout the state while contributing approximately $3.92 billion annually to Arkansas' economy.