Account Development Manager
Flourish Research
Summary
Account Development Manager is responsible for driving client engagement and business opportunity generation within assigned areas of focus (geography, therapeutic area, or client segment). This role plays a key function in growing Flourish Research's relationships with Biotechnology companies, Pharmaceutical companies, and Clinical Research Organizations (CROs). The position serves as a bridge between Marketing, Field-Based Business Development, and prospective clients—ensuring that opportunities are sourced, qualified, and handed off effectively for conversion and long-term partnership development.
Job description
Key Responsibilities
Prospect and Opportunity Generation
- Research and identify target companies aligned with Flourish's strategic priorities across assigned geography, therapeutic area, or client segment.
- Generate and manage a pipeline of high-potential prospects.
- Research and validate opportunities to ensure fit and readiness for handoff to Business Development.
- Evaluate territory trends, growth and analysis
Client Engagement and Meeting Coordination
- Proactively engage with prospective and current clients through outreach (email and calls) campaigns, introductions, and scheduled meetings (virtual and in-person).
- Coordinate and facilitate introductory discussions, CDA process, capability briefings, and needs assessments in collaboration with Field-Based Business Development.
- Support industry conferences.
- Identify key client contacts and leadership connections (internal/external).
Business Development Collaboration
- Work in close coordination with Business Development Directors and Executive Directors to transfer validated opportunities and ensure seamless handoff.
- Provide background, insights, and materials to support opportunity conversion.
- Maintain ongoing communication with Business Development team members to ensure alignment on client strategy, progress, and follow-up actions.
Internal Communication and Reporting
- Maintain accurate records in the company's CRM system, including lead status, engagement history, and relevant contact information.
- Track territory activities, CDAs, and shared documents to ensure transparency across business development and relevant functional groups
- Participate in regular pipeline reviews and commercial team meetings to update on progress and share insights.
- Work cross-functionally with Marketing, Proposals, and Operations as needed to support client engagement efforts.
Success Metrics
- Volume and quality of validated opportunities handed off to Business Development.
- Volume and quality of outreach activities and territory documents
- Number of client meetings scheduled and conducted.
- Contribution to pipeline growth and bookings within assigned area.
- Responsiveness and collaboration with internal stakeholders.
- CRM data accuracy and reporting timeliness.
Requirements
- Minimum of 2-5 years' experience in account development, business development, or inside sales, preferably within clinical research, biotechnology, pharmaceutical, CRO or other Life Sciences sectors.
- Familiarity with clinical trial operations, therapeutic areas, and industry sponsor dynamics.
- Strong communication and interpersonal skills, with the ability to establish credibility and rapport.
- Highly organized and self-motivated, with a focus on execution and results.
- Ability to multi-task, stay organized, and operate urgently in a fast-pace environment.
- Ability to work independently with exceptional skills in prioritization and time management
- Demonstrated strong business acumen skills.
- Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office applications.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) 100% Match
- Tuition Reimbursement
- Parental Leave
- Employee Referral Program
- Employee Assistance Program
- Life Insurance
- Disability Insurance
- Paid Time Off
- 8 Paid Holidays
Company overview
Flourish Research is a leading multi-site clinical trial organization with a national footprint across the United States. Founded in 2021 and headquartered in Apex, North Carolina, the company operates as a fully integrated clinical trial organization that acquires and operates best-in-class research sites. With over 20 locations nationwide, Flourish Research specializes in three main therapeutic areas: Neuroscience (including Alzheimer's disease research), Infectious Diseases (with significant contributions to COVID-19 vaccine development), and Cardiovascular/Metabolic/Kidney disorders. The company provides comprehensive clinical trial services from Phase I to Phase IV studies, featuring early-phase inpatient units, AI-assisted patient recruitment, and site start-up support. Flourish Research is recognized for its commitment to patient diversity, high retention rates, and quality data delivery, having completed over 5,500 successful trials with 400,000 potential participants. The organization emphasizes physician-led research models and maintains strategic partnerships with pharmaceutical and biotech sponsors to accelerate the development of innovative treatments for unmet medical needs.