Summary

ICON plc is a global leader in clinical research and healthcare intelligence, founded in Dublin, Ireland in 1990. As one of the world's largest contract research organizations (CROs), ICON provides comprehensive outsourced development services to pharmaceutical, biotechnology, and medical device companies worldwide. The company operates in 55 countries with approximately 41,900 employees, offering end-to-end solutions that span the entire product development lifecycle. ICON's service portfolio includes clinical research services, adaptive trials, biosimilars, commercialization and outcomes consulting, medical imaging, laboratory services, and strategic support for traditional and digital health technologies. The company specializes in therapeutic areas such as oncology, cardiovascular diseases, central nervous system disorders, rare diseases, and women's health. With its 2021 acquisition of PRA Health Sciences, ICON significantly expanded its capabilities and market position, becoming a dominant force in the global CRO industry. The company is publicly traded on NASDAQ under the ticker ICLR and reported $8.28 billion in revenue for 2024.

Job description

Who are you?

You are someone with a deep burning desire to succeed despite obstacles that may present themselves
A strategic thinker, you will continue to develop new ways to contact key decision makers at biotech, pharmaceutical and medical device/diagnostic companies, both large and small
You are an expert at building and cultivating relationships. Persistent and tenacious, you are also keenly aware of when to pull back and wait patiently for the right time
You are a hunter, always looking for new clients and most importantly, you are a team player who will add a sense of humor, experience, and enthusiasm to our Account Development team

Primary Responsibilities

Increase market awareness, sales and profitability by increasing the number of new Requests for Proposals (RFPs)
Work closely with Account Executives and engagement partners to create a plan to enhance new account penetration, meetings, and RFPs
Call new and existing accounts and schedule meetings for the business development team
Regularly follow-up with prospective clients to build meaningful relationships
Maintain and manage CRM with all activity
Generate reports to highlight RFPs, meetings, and new account penetration
Research accounts and identify new opportunities for ICON
Provide updates to the business development team on activity and conversations with clients
Generate client interest for potential webinars, industry meetings and conferences
Review metrics on a regular basis to assess productivity
Attend internal meetings to discuss new opportunities and the sales pipeline
Support the preparation for client meetings
Develop a sales methodology and strategy for increasing new account penetration
Learn messaging around ICON’s differentiators
Lead calls and participate in client meetings
Execute against a specific account plan; routinely achieving quarterly objectives

To be Successful in the Role, you will have:

Undergraduate degree or its international equivalent from an accredited institution or equivalent experience
Pre / inside sales experience or related experience that requires communicating with potential clients
Strong verbal and written communication skills
Familiarity with maintaining and managing a customer relationship database
Preferably 1-2 years of CRO experience

Requirements

Undergraduate degree or its international equivalent from an accredited institution or equivalent experience
Pre / inside sales experience or related experience that requires communicating with potential clients
Strong verbal and written communication skills
Familiarity with maintaining and managing a customer relationship database
Preferably 1-2 years of CRO experience

Benefits

Competitive base salary
Performance related incentives
Medical, Dental & Vision
Retirement and pension plans
Life assurance and disability coverage
Employee assistance programmes
Wellbeing resources
Learning and development opportunities

Company overview

ICON plc is a global leader in clinical research and healthcare intelligence, founded in Dublin, Ireland in 1990. As one of the world's largest contract research organizations (CROs), ICON provides comprehensive outsourced development services to pharmaceutical, biotechnology, and medical device companies worldwide. The company operates in 55 countries with approximately 41,900 employees, offering end-to-end solutions that span the entire product development lifecycle. ICON's service portfolio includes clinical research services, adaptive trials, biosimilars, commercialization and outcomes consulting, medical imaging, laboratory services, and strategic support for traditional and digital health technologies. The company specializes in therapeutic areas such as oncology, cardiovascular diseases, central nervous system disorders, rare diseases, and women's health. With its 2021 acquisition of PRA Health Sciences, ICON significantly expanded its capabilities and market position, becoming a dominant force in the global CRO industry. The company is publicly traded on NASDAQ under the ticker ICLR and reported $8.28 billion in revenue for 2024.