Account Development Representative
Curia
Summary
The Inside Sales Account Development Representative (ADR) is responsible for increasing market awareness and generating leads. The Inside Sales ADR drives a strategy to identify and engage with accounts that are either potential new business opportunities or require ongoing nurturing through a multi-channel approach. Initiates a multi-channel strategy, and manages the quality and alignment of lead generation, ensuring all sales leads are qualified and verified prior to handover to Business Development. This role is primarily focused on hunting, with majority of time spent doing outbound prospecting. The ideal candidate will be AI-fluent, collaborative, proactive, and motivated to generate new business opportunities.
Job description
Responsibilities
- Prospecting to generate new sales opportunities by researching and identifying appropriate accounts and contacts using third party lists and emails, Global Data, Zymewire, LinkedIn Sales Navigator, CoPilot, web searches, etc.
- Nurturing leads generated through the website, marketing campaigns, tradeshows, trade media partnerships; this may include following up on document downloads, evaluating lead sheets and contact lists provided by third parties, converting business cards into accounts/contacts in Salesforce, generating lead lists from tradeshow events, Zymewire, etc.
- Qualifying and driving sales leads through the sales pipeline, documenting all actions and touch points in Salesforce
- Engaging in preliminary high level technical discussions with potential clients alongside Business Development colleagues
- Passing along qualified leads to Business Development (BD)
- Conducting market analysis as needed on certain business segments or capabilities to identify and assess competition, understand customer behavior/interests and market trends, determine demographics, etc.
- Supporting the marketing team with content and campaign development that supports outreach efforts
- Further developing existing accounts by checking customer's buying history and working with the current BD rep to suggest related and new services, explaining features, function, benefit and proof as needed
- Participating in BD processes and meetings to ensure consistency and alignment
- Promote the company and the brand
- This position may require up to 10% of time for travel
- Exhibit safety awareness and safe work practices
Qualifications
- Bachelor's Degree in a Business or Scientific-related field
- 1-3 years of relative experience
- Proficiency in CRM, Salesforce and HubSpot
- Research, manufacturing, engineering, and/or chemical experience a plus
- Proficiency in Microsoft Word, Excel, PowerPoint, CoPilot and Outlook
- Strong English verbal and written communication skills, business judgement and acumen
- Ability to manage time appropriately; work in a fast-paced environment and multi-task, all while paying close attention to detail
- Must be a self-starter and self-motivating
- Strong organization skills
- Ability to evaluate processes and procedures, identify bottlenecks and work to find improvements for operational efficiency
- Ability to quickly and eagerly learn new products/services and systems
- Proactive attitude
- Ability to write routine reports and correspondence
- Ability to effectively listen and resolve customer conflict
Requirements
- Bachelor's Degree in a Business or Scientific-related field
- 1-3 years of relative experience
- Proficiency in CRM, Salesforce and HubSpot
- Proficiency in Microsoft Word, Excel, PowerPoint, CoPilot and Outlook
- Strong English verbal and written communication skills, business judgement and acumen
- Ability to manage time appropriately; work in a fast-paced environment and multi-task, all while paying close attention to detail
- Must be a self-starter and self-motivating
- Strong organization skills
- Ability to evaluate processes and procedures, identify bottlenecks and work to find improvements for operational efficiency
- Ability to quickly and eagerly learn new products/services and systems
- Proactive attitude
- Ability to write routine reports and correspondence
- Ability to effectively listen and resolve customer conflict
Benefits
- Paid Training
- Vacation
- Holidays
- Career Advancement Opportunities
- Education Reimbursement
- 401(k) Program
- Learning Platform
Company overview
Curia is a leading global Contract Development and Manufacturing Organization (CDMO) with over 30 years of experience in the pharmaceutical industry. Headquartered in Albany, New York, the company operates an integrated network of 25 global sites across North America, Europe, and Asia, employing approximately 3,500 professionals. Curia provides comprehensive end-to-end solutions spanning drug discovery, development, and manufacturing services for both small molecules and biologics. Their expertise covers active pharmaceutical ingredient (API) manufacturing, sterile drug product development, analytical testing, and regulatory support. The company specializes in complex areas including high-potency compounds, controlled substances, sterile APIs, and mRNA manufacturing. With state-of-the-art GMP facilities and a strong focus on innovation, Curia partners with pharmaceutical and biotechnology companies to accelerate the development and commercialization of life-changing therapeutics, from early-stage discovery through commercial-scale production.