Summary

Crown World is a leading full-service dental laboratory company founded in 2015 and headquartered in Louisville, Kentucky, with additional facilities in California, Nevada, and other locations across the United States. The company specializes in manufacturing high-quality dental restorations including crowns, bridges, bite splints, implant restorations, and digital dentistry solutions. Crown World has established itself as the fastest BruxZir® zirconia crown laboratory in the USA, offering 3-day in-lab turnaround times for their signature products. The company combines advanced CAD/CAM technologies with traditional craftsmanship to deliver custom dental restorations tailored to individual patient needs. Their product portfolio includes BruxZir Full-Strength and Esthetic zirconia crowns, IPS e.max restorations, Comfort H/S bite splints, 3D printed dentures, and various sleep apnea devices. Crown World serves dental professionals nationwide with a focus on speed, quality, and value, providing comprehensive digital dentistry resources, scanner setup guides, and exceptional customer support. The company operates multiple manufacturing facilities and maintains a strong commitment to making dentistry more affordable through efficient production processes and cost-effective solutions.

Job description

Essential Functions

Receives customer leads from management and/or sales support team. Reviews list and solicits dental offices in-person to generate new business in assigned geographic territory based on lead list provided.
Maintains a consistent high level of prospecting activity in order to achieve or exceed daily, weekly and monthly Key Performance Indicators (KPI).
Networks with existing customers, in-person and via phone, to cross-sell and/or upsell products, understand customer needs, concerns, and/or requirements regarding cases; conveys information to lab to provide better quality service.
Builds and maintains strong customer relationships through calls and visits, understands needs, offers solutions, shares feedback with the lab, and ensures satisfaction to support retention and growth.
Maintains strong knowledge of products, pricing, and promotions, using technical expertise and sales strategies to present solutions, communicate updates, and support customers with treatment and restorative options.
Ensures databases are current and updated with accurate information such as customer name and full address, individual dentist name (if applicable), pick-up/drop-off times, dates of canvassing efforts, anticipated route for given workday.
Prepares and maintains sample boxes and marketing materials, ensuring catalogs, price guides, and company resources are clean, organized, and up to date for customer distribution.
Maintains cleanliness of company vehicle, both exterior and interior; washes, waxes, and vacuums.
Maintains credit card receipts throughout month; reports and reconciles receipts with Accounting at end of month.
Picks-up and delivers dental cases as needed or in conjunction with a sales call.
Performs other related duties and projects as business needs require at direction of management.

Education and Experience

High School diploma or equivalent.
Minimum one (1) year of experience in field sales, dental sales preferred not required
Previous sales experience required.
Valid Driver's License, position requires 90% travel

Requirements

High School diploma or equivalent
Minimum one (1) year of experience in field sales
Previous sales experience required
Valid Driver's License
Position requires 90% travel

Company overview

Crown World is a leading full-service dental laboratory company founded in 2015 and headquartered in Louisville, Kentucky, with additional facilities in California, Nevada, and other locations across the United States. The company specializes in manufacturing high-quality dental restorations including crowns, bridges, bite splints, implant restorations, and digital dentistry solutions. Crown World has established itself as the fastest BruxZir® zirconia crown laboratory in the USA, offering 3-day in-lab turnaround times for their signature products. The company combines advanced CAD/CAM technologies with traditional craftsmanship to deliver custom dental restorations tailored to individual patient needs. Their product portfolio includes BruxZir Full-Strength and Esthetic zirconia crowns, IPS e.max restorations, Comfort H/S bite splints, 3D printed dentures, and various sleep apnea devices. Crown World serves dental professionals nationwide with a focus on speed, quality, and value, providing comprehensive digital dentistry resources, scanner setup guides, and exceptional customer support. The company operates multiple manufacturing facilities and maintains a strong commitment to making dentistry more affordable through efficient production processes and cost-effective solutions.