Account Director - Purplemoon

Client Leadership

• Serve as a trusted day-to-day partner to clients, building strong relationships across brand and cross-functional teams
• Develop a deep understanding of the client's business, brand strategy, competitive environment, customers, and business objectives
• Lead client meetings and communications with confidence, ensuring conversations are focused, productive, and action-oriented
• Anticipate client needs, identify potential issues early, and proactively recommend solutions
• Provide thoughtful counsel and an agency point of view rather than simply executing client requests
• Build relationships beyond immediate day-to-day contacts and help strengthen the overall agency-client partnership

Account & Strategic Leadership

• Maintain a clear understanding of the strategic objectives behind agency assignments and ensure work remains connected to those objectives
• Partner closely with Strategy, Creative, Medical, Project Management, Digital and other disciplines to develop integrated solutions
• Translate client needs into clear, actionable direction for internal teams
• Evaluate work before it reaches the client to ensure it addresses the brief, reflects client expectations, and meets Purplemoon standards
• Identify opportunities to strengthen the work, expand existing assignments, or bring forward new ideas that can help the client's business

Team Leadership

• Provide clear direction and leadership to the account team while creating opportunities for more junior team members to grow
• Establish clear roles, expectations, priorities, and next steps across assignments
• Ensure internal teams have the context and information they need to do their best work
• Create strong partnerships across disciplines and help resolve issues quickly when teams become misaligned
• Coach and develop junior account team members, providing regular feedback and increasing their level of ownership over time
• Foster a collaborative, accountable, solutions-oriented team environment

Operational & Financial Management

• Maintain command of account scope, budgets, timelines, staffing needs, and deliverables
• Partner with Project Management to ensure work is appropriately planned, resourced, and delivered on time
• Identify scope changes and financial risks early and address them proactively
• Participate in the development of scopes of work, estimates, forecasts, and staffing plans
• Understand account financials and help ensure work is delivered profitably and within agreed-upon scope
• Maintain visibility across multiple concurrent workstreams and establish priorities when demands compete

Growth & Agency Contribution

• Look beyond individual assignments to identify opportunities to deepen Purplemoon's relationship with clients
• Participate in annual planning, organic growth initiatives, new-business opportunities, and pitches as appropriate
• Contribute ideas and perspectives that improve how Purplemoon works and serves its clients
• Help build a culture of accountability, collaboration, curiosity, and high standards