Account Manager/Acute-Care (Pittsburgh, PA)

Position Summary

The Senior Account Manager is responsible for driving sales of Smith & Nephew Advanced Wound Management products within an assigned territory. This role primarily supports acute care facilities and focuses on promoting key brands such as PICO while expanding product utilization through strategic account penetration, clinical education, and strong relationship management.

Key Responsibilities

• Develop and execute a strategic territory plan of action in collaboration with the District Manager
• Achieve assigned territory sales goals through effective territory management, consultative selling, and relationship building
• Identify, penetrate, and grow target accounts by engaging multiple stakeholders and decision-makers
• Promote Smith & Nephew wound care solutions within acute care hospitals, outpatient departments, nursing homes, and closed-door pharmacies
• Coordinate product access and availability within hospital outpatient departments through customer champions and approved sales collateral
• Conduct in-service training for clinical and non-clinical staff to educate end users on the clinical value and proper use of products
• Deliver impactful sales presentations to individual customers and groups, including product lunches and educational dinners
• Drive product adoption by leveraging key opinion leaders and customer champions
• Utilize professional selling skills, including probing, needs assessment, objection handling, and closing
• Manage sales pipelines and analyze territory performance to identify growth opportunities
• Build and maintain long-term, mutually beneficial relationships with key customers, administrators, clinicians, and thought leaders
• Demonstrate strong presentation, organizational, and administrative skills while maintaining compliance with company standards

Qualifications

Education

• Bachelor's degree required

Experience

• Minimum 5 years of medical device sales experience, preferably within an acute care environment
• Proven success navigating complex sales processes with multiple call points and decision-makers
• Demonstrated ability to clearly communicate clinical and value-based selling messages in both formal and informal settings
• Strong analytical skills, including pipeline management, territory analysis, and strategic account planning
• Experience with professional sales training programs (e.g., Integrity Selling) preferred

Travel Requirement

• Approximately 20% travel within the assigned territory