Account Manager, BMT (Field Sales) (Baltimore / WV)
Haemonetics
Summary
Account Managers are responsible for managing relationships with clients and customers, ensuring their needs are met and providing them with excellent service. They act as the main point of contact between the company and the client, handling any issues or concerns that may arise. Account Managers also work to identify new business opportunities and upsell products or services to existing clients.
Job description
Territory Management
- Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability and account management within the assigned product lines
- Develop and execute comprehensive territory plans by account to increase revenue and secure new business
- Provide accurate and timely quarterly sales forecasts
- Partner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologies
- Maintain existing business including ensuring accounts remain contractually compliant and incremental business is achieved
- Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clients
- Keep up-to-date account data within CRM including contacts and pipeline opportunities
Product Sales
- Effectively target new business through the use of analytical tools
- Identify key influencers and uncover needs solved by our technologies
- Educate customers on products, concepts, & industry trends
- Develop brand loyal clinical, economic, and technical champions
- Conduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversions
- Arrange multi-disciplinary hospital consensus meeting to get agreement from all stakeholders on purchase
- Prepare equipment and consumable quotes and creates mutually beneficial local contract agreements
- Drive urgency and priority to our technology and secure hospital/departmental capital funding
- Function as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation. Implementation support requires both virtual and on-site needs
- Consult internal product development in the creation of new products and services
- Collaborate with key opinion leaders and provide network to thought leaders
- Attend industry conventions and trade shows
- Provide product feedback to Sales, Marketing and R&D including customer feedback on product enhancements and competitive developments
- Provide data to sales, marketing, and R&D for specific recommendations that require input from key stakeholders
- Attend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations
Requirements
- Bachelors of Arts or Science
- 6+ years Medical Device and/or Hospital Sales
- Previous Medical Device sales experience preferably calling on Interventional Cardiologists, EP's, Vascular Surgeons, Interventional Radiologists and administrators in the targeted territory
- Strong written and verbal skills
- Experienced in negotiation
- Proven ability to build relationships
- Thorough knowledge of medical device market, products, and customers
- A demonstrated strong work ethic coupled with a sense of urgency to accomplish objectives
- A highly developed business acumen and experience in targeting and prioritizing key customer accounts
- Demonstrated ability to establish personal credibility in the targeted territory to create a forum for delivering our message to clinical staff, administrators, and physicians as well as overcoming obstacles
- Emotional Intelligence to manage their schedule and clinical resources effectively and efficiently
- Aggressive strategic thinker and tactical planner who exhibits flexibility, innovativeness and resourcefulness in accomplishing objectives both as a leader and as a player
Benefits
- 401(k) Matching
- Employee Stock Purchase Plan
- Flexible Time Off
- Paid Vacation
- Paid Sick Time
- Paid Holidays
- Floating Holidays
- Parental Leave
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Tuition Reimbursement
- Health And Welfare Benefits
- Sales Incentive Compensation
- Long-Term Incentive Plan
Company overview
Haemonetics Corporation is a global leader in blood and plasma management solutions, founded in 1971 and headquartered in Boston, Massachusetts. As a publicly traded company listed on the NYSE under the symbol HAE, Haemonetics specializes in developing and manufacturing medical devices and systems for blood component collection, processing, and transfusion management. The company operates across three primary segments: plasma collection, blood center operations, and hospital transfusion services. Haemonetics' innovative product portfolio includes automated blood collection systems, surgical blood salvage devices, hemostasis management systems, and temperature regulation equipment for medical applications. With approximately 3,300 employees worldwide and operations in 16 countries, the company generates annual revenues exceeding $1.3 billion. Haemonetics has established itself as a critical partner to healthcare providers by offering comprehensive solutions that enhance patient safety, improve clinical outcomes, and optimize blood management workflows across the continuum of care.