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Account Manager, Sales Development

Ora

Westborough, MAHybridPosted 1 day ago$70,000.00/year
Full TimeEntry LevelCommercial & Pharma SalesCRO
Original posting ↗

Summary

This position is responsible for generating leads, maintaining and growing new and/or existing customers tele-virtually in an assigned territory comprised of various healthcare facilities.

Job description

This role will support an array of promotional strategies including direct sales, lead generation, brand & disease-state awareness, contracting pull-through, as well as ad-hoc customer touchpoints as needed. This is an office-based position that will be based out of our Westborough, MA facility.

Job Duties

  • Manage a portfolio of businesses by understanding growth drivers, identifying opportunity for growth, managing risks, managing a sales pipeline, and forecasting business
  • Work in collaboration with the Field Sales Team to develop and implement territory business plans designed to achieve sales quota in territory.
  • Identify focus areas for driving sales through partnership with Omnichannel Marketing and Analytics team
  • Build sustainable business relationships with Physicians, Nurses, Technicians, and other Hospital staff. Prioritize and deliver outstanding sales experiences to customers
  • Partner with Omnichannel Marketing and Analytics & Reporting functions to create new business opportunities in alignment with company focus and priorities
  • Perform proactive, outbound sales activities such as: lead generation, post sales customer follow-up and promotional campaigns to existing customers, prospects and leads.
  • Prospect relentlessly to build pipeline and build strong personal relationships with prospects
  • Meet and exceed activity expectations and goals as provided by Sales Development Manager
  • Develop a sound understanding of the Olympus Medical Systems Group product portfolio
  • Develop and maintain good working relationships with customers, field Territory Managers and Sales Leadership.
  • Perform other duties as assigned

Job Qualifications

Required: Bachelor’s degree or equivalent education and experience is required; Master’s degree preferred. The ideal candidate will have a degree in a healthcare or business-related field. Must excel in managing customer relationships. Must excel in lead generation / solution selling. Ideal candidates will be able to consider future relocation opportunities for growth into outside field sales in various markets across the country. Will be required to occasionally travel to Center Valley, PA for training/events and participate in annual NSM.

Preferred: Proven sales experience preferred but not mandatory. Experience with Salesforce.com or other CRM is preferred, but not mandatory. Experience with remote technology (call centers, VOIP) preferred.

Requirements

  • Bachelor’s degree or equivalent education and experience
  • Must excel in managing customer relationships
  • Must excel in lead generation / solution selling
  • Willingness to consider future relocation for outside field sales
  • Occasional travel to Center Valley, PA for training/events and annual NSM

Benefits

  • Annual Bonus
  • 401(k) Matching
  • Medical, Dental & Vision
  • Employee Assistance Program
  • Wellbeing Programs
  • Paid Vacation & Sick Time
  • Paid Parental Leave
  • Adoption Assistance
  • 12 Paid Holidays
  • On-Site Child Daycare
  • On-Site Café
  • On-Site Fitness Center
  • Paid Volunteering
  • Charitable Donation Matching
  • Employee Resource Groups
  • Training & Development Programs
  • Paid Educational Assistance
  • Performance-Based Commission

Company overview

Ora is the world's leading full-service ophthalmic drug and device development firm, operating as a specialized contract research organization (CRO) focused exclusively on ophthalmology. Founded in 1974 and headquartered in Andover, Massachusetts, the company has over 45 years of experience in advancing eye care innovations globally. Ora provides comprehensive research and development services spanning preclinical studies, clinical trials, regulatory strategy, and product development for both pharmaceutical and medical device companies. With operations across the United States, United Kingdom, Australia, and Asia, the company has helped clients achieve more than 85 product approvals to date. Ora's expertise covers a wide range of ophthalmic conditions including allergy, dry eye, retina diseases, glaucoma, and anti-infective therapies. The company employs over 500 ophthalmology specialists who utilize proprietary clinical models, integrated data solutions, and global regulatory strategies to accelerate product development from concept to market. Ora serves a diverse client base ranging from startups to global pharmaceutical and device companies, positioning itself as the trusted partner for ophthalmic innovation worldwide.

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