Account Representative, Inside Sales
Xeris Pharmaceuticals, Inc.
Summary
The ISR will learn Xeris products, technology, selling model, systems, data, and compliance regulations that govern the pharmaceutical industry. This role will contribute to the achievement of commercial objectives in alignment with Xeris' corporate goals, with professional development aimed at readiness for a field sales position.
Job description
Essential Job Functions
- Deliver on corporate objectives specific to territory
- Develop and maintain effective customer relations with key contacts within assigned territory
- Verbalize value proposition of Xeris products
- Understand the patient journey and how Xeris products may impact patients
- Overcome objections to educate clients on the value of assigned products
- Maintain a pipeline of opportunities to meet or exceed sales objectives
- Maintain accurate reporting, records, and files necessary for proper management of territory
- Communicate with supervisor on customer issues or potential problems
- Collaborate with peers, marketing, and training personnel to implement territory initiatives/strategies
- Create, build, and maintain relationships and sales efforts with physicians and other health care providers
- Responsible for prospecting new businesses and lead generation on an ongoing basis
- Professionally and ethically represent Xeris to external customers
- Leverage internal training and development to ensure field readiness
- Prepare for and participate in business reviews to demonstrate progress on field readiness requirements
Skills and Qualifications
- Bachelor's Degree in Health Sciences, Business, or related field
- Ideal candidate will have sales and/or customer support experience
- Previous healthcare sales experience strongly preferred
- Must be committed and willing to transfer to a field sales position within the contiguous 48 states
- Proficient with corporate productivity tools such as Excel, Outlook, Word, and web presentation tools
- Experience with Customer Relationship Management software preferred
- Proven record of establishing goals and achieving results
- Thrives in ambiguity and uncertainty; adapts quickly and asks questions to increase understanding
Competencies
Methodical, Interpersonal skills, Written and Verbal Communication skills, Strategic, Organization skills, Professionalism, Self-Starter, Customer Services focus, Adaptability, Teamwork & Collaboration.
Working Conditions
Position may require periodic evening and weekend work. Travel requirements will vary by territory but will minimally be up to 20%. This position is based in Xeris' Chicago office and requires the incumbent to work on-site Monday-Friday during business hours for the assigned geography.
Requirements
- Bachelor's Degree in Health Sciences, Business, or related field
- Sales and/or customer support experience ideal
- Previous healthcare sales experience strongly preferred
- Must be committed and willing to transfer to a field sales position within the contiguous 48 states
- Proficient with corporate productivity tools such as Excel, Outlook, Word, and web presentation tools
- Experience with Customer Relationship Management software preferred
- Proven record of establishing goals and achieving results
- Thrives in ambiguity and uncertainty; adapts quickly
- Strong written and verbal communication skills
- Strong organizational skills
- Teamwork and collaboration
Benefits
- Paid Time Off
- Health Insurance
- Vision Insurance
- Dental Insurance
- 401(k) Retirement Benefits
- Equity or Long-Term Incentive Awards
- Quarterly Commission for Field Sales
- Annual Bonus for Non-Sales Employees
Company overview
Xeris Pharmaceuticals, Inc. is a specialty pharmaceutical company focused on developing and commercializing ready-to-use injectable and infusible drug formulations. The company leverages its proprietary XeriJect® and XeriSol® technology platforms to transform existing liquid and lyophilized medications into stable, non-aqueous, ready-to-use formulations that eliminate the need for reconstitution or refrigeration. Xeris specializes in addressing unmet medical needs in endocrinology, neurology, and gastroenterology, with a particular emphasis on rescue therapies for severe hypoglycemia and other acute conditions. The company's lead product, Gvoke® (glucagon injection), is a ready-to-use liquid glucagon for the treatment of severe hypoglycemia in pediatric and adult patients with diabetes. Xeris operates as a publicly traded company on the NASDAQ under the ticker symbol XERS, with a focus on improving patient outcomes through innovative drug delivery solutions that enhance convenience, safety, and accessibility of critical medications.