Account Specialist - Inside Sales
Merz Aesthetics
Summary
The Account Specialist, Inside Sales role is responsible for driving revenue in established small/dormant accounts and is responsible for quarterly sales quota attainment. The account specialist will be required to maintain an aggressive lead pipeline and place outbound calls in support of sales and marketing programs while achieving monthly performance goals. This role will support both the Injectable and Skincare sides of the business.
Job description
What You Will Do
- Plan and place outbound calls to potential and existing customers via telephone and email, convert to sales
- Handle inbound sales calls and emails and convert into sales
- Process incoming leads from tradeshows
- Work with manager team to establish, maintain and improve marketing strategies to promote company products
- Keep management informed of all activity, including timely preparation of reports.
- Identify and/or contact customers in relation to special targeted sales campaigns that are specifically outlined by the Manager, Inside Sales.
- Consistently achieves sales quota across portfolio. Proficient in sales execution component of marketing plans and demonstrates adaptability and creativity with multiple initiatives.
- Manage sample allocation, placing orders, providing marketing material and assisting accounts with marketing strategies.
- Provide technical training to the customer on application and use of company’s products
- Support leave of absence and vacant territory coverage
- Attend sales training and sales meetings as required
Minimum Requirements
- Bachelor's Degree
- 2+ years proven sales experience with documented success
Preferred Qualifications
Healthcare industry involving interaction with physicians, patients, etc. Aesthetics, dermatology, or cosmeceutical sales is preferred.
Technical & Functional Skills
- Demonstrated above average communication skills
- Ability to understand and communicate detailed product information on label for assigned product
- Ability to establish strong relationships over the phone
- Ability to drive sales results in given geographies
- Prioritize and multi-task effectively
- Technology savvy - Ability to execute inside sales using call center technology
- Knowledge of methods
- Working knowledge of SAP and OCE preferred.
- Skilled in MS Office and Excel
Personal skills
- Strong problem-solving skills
- Exceptional communication and selling skills
Requirements
- Bachelor's Degree
- 2+ years proven sales experience with documented success
- Demonstrated above average communication skills
- Ability to understand and communicate detailed product information on label for assigned product
- Ability to establish strong relationships over the phone
- Ability to drive sales results in given geographies
- Prioritize and multi-task effectively
- Technology savvy - Ability to execute inside sales using call center technology
- Knowledge of methods
- Skilled in MS Office and Excel
- Strong problem-solving skills
- Exceptional communication and selling skills
Company overview
Merz Aesthetics is a leading global medical aesthetics company with over 115 years of history, operating as the world's largest dedicated medical aesthetics business. Headquartered in Raleigh, North Carolina, the company maintains a commercial presence in 90 countries worldwide. As a family-owned enterprise since its founding in 1908, Merz Aesthetics specializes in developing clinically proven aesthetic treatments designed to help people look, feel, and live like the best versions of themselves. The company's comprehensive product portfolio includes innovative injectables such as XEOMIN® (incobotulinumtoxinA) and RADIESSE® dermal fillers, advanced medical devices like Ultherapy PRIME® for non-invasive skin lifting, and specialized skincare treatments. Merz Aesthetics is recognized for its evidence-based approach to aesthetic medicine, combining scientific rigor with a patient-centric philosophy. The company has earned numerous workplace accolades, including Global Top Employer recognition and multiple Fortune Best Workplaces in Healthcare awards, reflecting its commitment to fostering a supportive, collaborative work environment. With approximately 1,001-5,000 employees globally, Merz Aesthetics continues to drive innovation in the medical aesthetics field while maintaining its core values of building unique connections with healthcare professionals and patients.