Account Supervisor
Adelphi Graduate Careers
Summary
As an Account Supervisor, you'll spearhead collaborative partnerships between clients, internal teams, and account staff, driving exceptional results through innovative solutions and effective project management. As a hands-on leader, you'll oversee day-to-day operations for assigned brands, cultivate strong client relationships, and mentor junior talent to promote professional growth and excellence within the agency.
Job description
Overview
As an Account Supervisor, you'll spearhead collaborative partnerships between clients, internal teams, and account staff, driving exceptional results through innovative solutions and effective project management. As a hands-on leader, you'll oversee day-to-day operations for assigned brands, cultivate strong client relationships, and mentor junior talent to promote professional growth and excellence within the agency.
Responsibilities
- Oversee assigned projects from creative brief development to deployment, collaborating with cross-functional teams to ensure seamless execution and alignment on client deliverables.
- Develop and maintain in-depth knowledge of assigned categories, staying up-to-date on relevant brand and industry information to inform strategic decisions.
- Manage client relationships, engaging with senior-level clients to build and maintain partnerships, and delivering marketing communications that meet client objectives.
- Lead fiscal management of client accounts, partnering with finance and project management to oversee budgets, contracts, and resource allocation.
- Supervise and develop direct reports, delegating tasks, providing guidance, and mentoring team members to foster growth and efficiency.
- Ensure timely and effective project delivery, owning multiple workstreams, and providing insightful client reports on project status, budget allocations, and strategic recommendations.
Qualifications
- Bachelor's degree (preferred), with at least 3 years of experience in an agency or marketing setting, ideally with a passion for the healthcare industry.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams), with bonus expertise in digital, media, social, and analytics tools.
- Excellent written and verbal communication skills, with ability to craft compelling presentations and articulate strategic ideas.
- Proven organizational and problem-solving abilities, with capacity to multitask and prioritize projects in a fast-paced environment.
- Strategic thinking with aptitude for proactive planning, curiosity-driven learning, and innovative problem-solving.
- Strong leadership and mentorship skills, with ability to guide and develop junior team members and foster collaborative growth.
Requirements
- Bachelor's degree (preferred)
- At least 3 years of experience in an agency or marketing setting
- Passion for the healthcare industry
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)
- Bonus expertise in digital, media, social, and analytics tools
- Excellent written and verbal communication skills
- Ability to craft compelling presentations and articulate strategic ideas
- Proven organizational and problem-solving abilities
- Capacity to multitask and prioritize projects in a fast-paced environment
- Strategic thinking with aptitude for proactive planning
- Curiosity-driven learning and innovative problem-solving
- Strong leadership and mentorship skills
Company overview
Adelphi Graduate Careers is the graduate recruitment division of Adelphi Group, a leading global pharmaceutical consultancy and healthcare services organization. Founded in 1986 and part of the Omnicom Corporation since 1998, Adelphi Group provides comprehensive strategic support services across the entire pharmaceutical lifecycle. The company specializes in strategic product development consultancy, health economics and outcomes research, real-world disease understanding, market research, medical communications, and post-marketing brand support services. With a global network of offices across the US, Europe, and Asia employing over 1,000 staff worldwide, Adelphi supports the world's leading pharmaceutical and healthcare organizations to improve patients' lives. The graduate program recruits talented individuals across various disciplines including life sciences, psychology, business studies, and health economics, offering roles in research, health economics, client services, and medical writing. Adelphi has been recognized as the 'Top Pharmaceutical Consultancy in Europe 2025' for its innovation and unique contributions to the life sciences sector.