Accounts Receivable Specialist
Addgene
Summary
As part of the Finance team, the Accounts Receivable Specialist plays an essential role in supporting Addgene's mission by ensuring smooth and accurate financial transactions that allow us to continue providing vital research tools to scientists around the world. By working cross-functionally and maintaining strong customer relationships, this role directly supports our values of constructive collaboration, expanded accessibility, and a supportive culture.
Job description
What You Will Achieve
As part of the Finance team, the Accounts Receivable Specialist plays an essential role in supporting Addgene's mission by ensuring smooth and accurate financial transactions that allow us to continue providing vital research tools to scientists around the world. By working cross-functionally and maintaining strong customer relationships, this role directly supports our values of constructive collaboration, expanded accessibility, and a supportive culture.
The Role
In this role, you will be reporting to the Accountant, working closely with the other Accounts Receivable Specialist, along with our Customer Support and Shipping Operations Specialists on cross functional tasks. You will support the Finance team in monitoring and managing accounts receivable and billing. This is a transactional based position requiring a high degree of accuracy.
To Succeed in this Role, You Will
- Process a high volume of daily receivable transactions including bank wires, ACH payments, checks, and credit card payments
- Manage assigned domestic and international collections to reduce outstanding invoices
- Monitor accounts to identify outstanding and overdue balances and coordinate collection efforts with the team
- Interact with customers by phone, email and Zendesk to resolve billing or payment issues in a professional and timely manner
- Attend monthly Collections Meeting and provide updates to managers on overdue invoices and issues regarding payment delays
- Initiate and lead projects to improve collection processes
- Organize, update, and maintain Accounts Receivable protocols and files
- Work with cross team peers in developing best practices to improve efficiency and productivity
- Generate ad-hoc reports as requested for team meetings
Job Qualifications
- Bachelor's or Associate's Degree
- Excellent written and verbal communication skills
- Detail oriented and highly organized
- Possesses strong attention to detail in repetitive tasks
- Ability to multi-task, prioritize, and work efficiently
- Previous Accounts Receivable and collections experience is a plus
- Experience with NetSuite or other web-based accounting software, ZenDesk, Excel and Google Sheets is a plus
Requirements
- Bachelor's or Associate's Degree
- Excellent written and verbal communication skills
- Detail oriented and highly organized
- Strong attention to detail in repetitive tasks
- Ability to multi-task, prioritize, and work efficiently
- Previous Accounts Receivable and collections experience is a plus
- Experience with NetSuite or other web-based accounting software, ZenDesk, Excel and Google Sheets is a plus
Benefits
- Public transit coverage
- Complimentary shuttle service
- Free parking
Company overview
Addgene is a global nonprofit plasmid repository founded in 2004 by Melina Fan, Kenneth Fan, and Benjie Chen to facilitate the exchange of genetic materials between scientific laboratories. Headquartered in Watertown, Massachusetts, Addgene operates as a 501(c)(3) nonprofit organization that archives and distributes high-quality plasmids, pooled libraries, and plasmid kits to academic and research institutions worldwide. The organization maintains a comprehensive collection of over 147,000 unique plasmids, including CRISPR tools, viral vectors, fluorescent protein collections, and genome engineering reagents. Addgene's mission is to accelerate scientific research by improving access to essential research materials and information through its online database, educational resources, and streamlined material transfer agreement system. The repository has distributed over 2 million vectors to researchers in more than 110 countries, serving as a critical infrastructure for the global life sciences community.