Acute Care Quality Program Manager (RN)

Job Summary

MaineGeneral Health is seeking an experienced and motivated Acute Care Quality Program Manager (RN) to lead the development, implementation, and ongoing management of acute care quality programs. This role is instrumental in advancing clinical quality, supporting regulatory compliance, and improving patient outcomes across our organization.

Working collaboratively with multidisciplinary teams, the Acute Care Quality Program Manager evaluates clinical performance, identifies opportunities for improvement, and develops strategies to ensure quality program goals are achieved. The ideal candidate combines strong clinical knowledge with analytical, project management, and communication skills to drive meaningful improvements in patient care and healthcare delivery.

Job Description

• Plan, develop, implement, and oversee assigned acute care quality programs, ensuring program objectives and work plans are achieved.
• Monitor and coordinate the implementation of regulatory and compliance changes affecting acute care quality programs, including Centers for Medicare & Medicaid Services (CMS) Inpatient Prospective Payment System (IPPS) requirements and The Joint Commission (TJC) standards.
• Support the development and delivery of educational programs, resources, and materials related to acute care quality initiatives and regulatory requirements.
• Collaborate with multidisciplinary teams to identify and resolve clinical quality issues, address cost containment opportunities, support new service implementation, and improve systems and performance measures.
• Identify key clinical quality indicators and promote their effective use in evaluating and improving patient care services.
• Analyze quality improvement results and performance data to identify trends, assess outcomes, and develop actionable improvement strategies.
• Develop, implement, and monitor action plans designed to improve clinical performance and achieve established quality goals.
• Use findings from quality improvement initiatives to drive changes in patient care practices and healthcare delivery processes.
• Oversee the implementation, maintenance, and ongoing compliance of acute care certification programs, including the Acute Stroke Ready Hospital certification.
• Establish and maintain processes to measure, analyze, evaluate, and report program performance and progress toward established objectives.
• Develop and maintain program materials, tools, and operational processes that support effective program management.
• Coordinate day-to-day program activities and work with organizational stakeholders to ensure initiatives remain on track and deliver measurable results.

Qualifications

• Current Registered Nurse (RN) licensure in the State of Maine required.
• Strong understanding of clinical quality improvement principles, patient safety, and healthcare regulatory requirements.
• Knowledge of acute care quality measures, performance improvement methodologies, and healthcare accreditation standards preferred.
• Experience analyzing clinical performance data and translating findings into actionable improvement plans.
• Strong project management, organizational, and problem-solving skills.
• Excellent written and verbal communication skills, including the ability to develop educational materials and present quality-related information to diverse audiences.
• Demonstrated ability to collaborate effectively with multidisciplinary teams and engage stakeholders in quality improvement initiatives.
• Ability to manage multiple priorities, coordinate program activities, and drive initiatives toward established goals.