AD, Health Information Technology (Grand Canyon)
Novartis
Summary
Imagine helping reshape how healthcare systems leverage technology to improve patient outcomes across multiple therapeutic areas. As the Associate Director, Health Information Technology, you will serve as a trusted strategic partner to leading health systems and provider organizations, helping accelerate the adoption of innovative health information technology solutions that support diagnosis, treatment decisions, patient management, and clinical workflows. Working across Cardiology, Renal and Metabolic, Oncology, Immunology, and Neurosciences, you will combine technical expertise, customer engagement, and a passion for healthcare transformation to help bring meaningful impact to patients at scale.
Job description
Location: This position will cover the Grand Canyon region, including but not limited to Arizona, Nevada, Utah & New Mexico, and will require up to 50% travel. The associate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory border.
Key Responsibilities
- Define and identify key clinical and key customer stakeholders, such as CMIOs, clinical stakeholders, and EHR/EMR vendors, and participate in Health IT-related engagements at the site of care.
- Act as a trusted point of contact for population health/health information technology initiatives.
- Conduct regular meetings with customers to provide appropriate Health IT-related information.
- Create and execute key account plans for how to navigate the customer landscape plus execute on key initiatives.
- Serve as technical and workflow subject matter expert to the broader Novartis Account Management team.
- Collaborate with Novartis cross-functional account teams for identified accounts, contributing strategic insights on care management evolution, quality, and care initiatives, and HIT implementation and governance.
- Contribute to the development of FUSE-approved, scalable, EHR-enabled tools and resources in relation to key therapeutic areas.
- Models and promotes effective AI use across the team, embedding AI tools into workflows, guiding team members in responsible AI practices, and fostering a culture of experimentation and continuous learning.
Essential Requirements
- Education: Bachelor’s degree required
- Minimum of 5 years of experience in Health Information Technology (HIT), health care systems, electronic health records (EHR), or related pharmaceutical or healthcare experience
- Experience in applying health information technology in in-patient and ambulatory settings.
- Integration of clinical systems across the care continuum
- Hands-on experience with EHR products, such as Epic, Allscripts, eClinicalWorks, and Cerner
- Understanding of the Health IT landscape and its various stakeholders.
- Knowledge of healthcare reform initiatives and their impact on health systems, pharmaceutical companies, and payers
- Strong organizational, written, and oral communication skills to effectively manage diverse needs, meet deadlines, and evaluate results.
- Excellent presentation skills
- Customer Obsessed: Demonstrated customer-facing experience with a strong customer service mindset. Deep understanding of customer needs and preferences
- Demonstrated leadership capabilities, including the ability to influence and collaborate with peers, strategic acumen, development and coaching of others to achieve impactful outcomes
- Demonstrates strong data literacy and applies digital and AI-enabled thinking strategically and responsibly to improve decision speed, commercial outcomes, and competitive advantage, while modeling effective AI use across the team, embedding AI tools into workflows, guiding responsible AI practices, and fostering experimentation and continuous learning
- Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border.
- Ability to travel 50% over a broad geography is required, with the ability to drive and/or fly within the territory and stay overnight when necessary.
- Must have a valid driver’s license.
Requirements
- Bachelor’s degree required
- Minimum of 5 years of experience in Health Information Technology (HIT), health care systems, electronic health records (EHR), or related pharmaceutical or healthcare experience
- Experience in applying health information technology in in-patient and ambulatory settings
- Integration of clinical systems across the care continuum
- Hands-on experience with EHR products, such as Epic, Allscripts, eClinicalWorks, and Cerner
- Understanding of the Health IT landscape and its various stakeholders
- Knowledge of healthcare reform initiatives and their impact on health systems, pharmaceutical companies, and payers
- Strong organizational, written, and oral communication skills
- Excellent presentation skills
- Demonstrated customer-facing experience with a strong customer service mindset
- Demonstrated leadership capabilities, including the ability to influence and collaborate with peers, strategic acumen, development and coaching of others
- Strong data literacy and applies digital and AI-enabled thinking strategically and responsibly
- Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 50% over a broad geography is required
- Must have a valid driver’s license
Benefits
- Health insurance
- Life insurance
- Disability benefits
- 401(k) matching
- Paid time off
- Vacation
- Personal days
- Holidays
Company overview
Novartis is a global pharmaceutical company headquartered in Basel, Switzerland, dedicated to reimagining medicine to improve and extend people's lives. As an innovative medicines company, Novartis focuses on developing high-value treatments that address society's greatest disease burdens through technology leadership in research and development. The company operates across five core therapeutic areas: cardiovascular, renal and metabolic diseases; immunology; neuroscience; oncology; and hematology. With a workforce of approximately 75,883 employees worldwide, Novartis reaches nearly 300 million patients across 118 countries. The company leverages advanced technology platforms including targeted protein degradation, cell therapy, gene therapy, radioligand therapy, and xRNA to develop breakthrough treatments. Novartis maintains a strong portfolio of oncology drugs and generics while continuously expanding its pipeline through strategic acquisitions and internal research. The company's commitment extends beyond drug development to ensuring global access to medical innovations through novel access approaches and patient assistance programs.