Administrative Assistant
DAYMARK RECOVERY SERVICES INC
Summary
The Caiyalynn Burrell Child Crisis Center, located in Asheville, provides short-term (5-7 day) treatment and stabilization services in a safe, child-friendly setting for youth in crisis across Western North Carolina. Our administrative assistants are a vital part of our treatment team providing critical support to children ages 6 through 17.
Job description
Summary
Providing administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.
Essential Duties and Responsibilities
- Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
- Schedules appointments, prepares records for the daily appointments
- Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
- May file, release and copy protected healthcare information
- Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources
Supervisory Responsibilities
May be asked to periodically oversee staff or lead by the Practice Manager.
Qualification Requirements
- Highly motivated and resilient professional
- Demonstrated leadership and supervisory experience
- Some knowledge of or willing to learn clinical practice models
- Demonstrated ability to understand economic, business and operational factors
- Strong critical-thinking/problem-solving skills
- Proven conflict management/resolution skills
- High professional ethics and standards
- Strong team player and team building skills; ability to collaborate with all levels and areas
- Strong presentation skills
- Ability to effectively and positively influence and persuade
Education and/or Experience
Must possess at least a High School Diploma. Office experience in the healthcare field preferred.
Requirements
- High School Diploma
- Demonstrated leadership and supervisory experience
- Some knowledge of or willing to learn clinical practice models
- Strong critical-thinking/problem-solving skills
- Proven conflict management/resolution skills
- Strong team player and team building skills
- Strong presentation skills
- Office experience in the healthcare field preferred
Benefits
- Medical, Dental & Vision
- Health Spending Account
- Company-Paid Life Insurance
- Short Term Disability
- 401(k)
- Paid Holidays
- Paid Vacation and Sick Leave
- Employee Assistant Program
- Referral Bonus Opportunities
- Extensive Internal Training Program
Company overview
DAYMARK RECOVERY SERVICES INC is a specialized healthcare provider focused on mental health and substance abuse treatment services. The company operates in the behavioral health sector, offering comprehensive recovery programs designed to address various mental health conditions and addiction disorders. As a recovery services organization, DAYMARK provides evidence-based treatment modalities including counseling, therapy, rehabilitation programs, and support services for individuals struggling with mental health challenges and substance use disorders. The company's services likely encompass outpatient treatment programs, intensive outpatient programs (IOP), partial hospitalization programs (PHP), and potentially residential treatment options. DAYMARK RECOVERY SERVICES INC plays a crucial role in the healthcare continuum by addressing the growing need for accessible mental health and addiction treatment services. Their approach typically integrates clinical expertise with compassionate care to support individuals through their recovery journey, helping them achieve sustainable wellness and improved quality of life. The organization operates within the broader mental healthcare infrastructure, contributing to community health outcomes through specialized treatment interventions and recovery support systems.