Administrative Assistant - Facility Operations
Sanford Health
Summary
The Facilities Health Care Administrative Assistant provides comprehensive administrative and operational support to healthcare facilities and maintenance departments, ensuring a secure, efficient, and compliant care environment. This role supports daily facilities operations through coordination of staff access credentials, communication systems, purchasing processes, and service requests while maintaining accurate documentation and regulatory readiness.
Job description
Job Summary
The Facilities Health Care Administrative Assistant provides comprehensive administrative and operational support to healthcare facilities and maintenance departments, ensuring a secure, efficient, and compliant care environment. This role supports daily facilities operations through coordination of staff access credentials, communication systems, purchasing processes, and service requests while maintaining accurate documentation and regulatory readiness.
The position plays a key role in supporting patient safety and organizational efficiency by managing staff identification badges, door access permissions, facilities call center operations, and the processing of orders and invoices. The Facilities Health Care Administrative Assistant collaborates closely with facilities leadership, security, clinical departments, vendors, and contractors to ensure uninterrupted healthcare services and compliance with healthcare regulations.
Key Responsibilities
- Administers staff identification badges, including printing, activation, replacement, and record maintenance
- Manages door and security access requests, ensuring appropriate permissions are assigned, updated, and removed in accordance with policy
- Maintains and supports the facilities call center, including logging requests, prioritizing work orders, routing calls, and tracking resolutions
- Coordinates maintenance and service requests, supporting preventive maintenance schedules and emergency response communication
Department Details
Monday-Friday work. No weekends or holidays. This position operates off a 2 week rotation of 5 different job duties. Very fast paced office. Responsible for employee badging to include security access. Phone duty all incoming calls into the department-dispatch make work order. Submitting invoicing and PO's. Tracking and tagging for equipment for asset tracking.
Requirements
- High school diploma or equivalent preferred
- Applicable experience preferred
- May require a valid driver's license and maintain a good driving record based on facility needs
Benefits
- No weekends or holidays
- Day shifts
- Monday-Friday schedule
Company overview
Sanford Health is one of the largest integrated healthcare delivery systems in the United States, operating as a nonprofit organization headquartered in Sioux Falls, South Dakota. Founded in 1894, the organization has grown into a comprehensive health system with 44 medical centers, 482 clinics, and more than 200 senior living facilities across 26 states and nine countries. Sanford Health provides a full spectrum of healthcare services including acute care hospitals, specialty clinics, senior care through the Good Samaritan Society, genomic medicine, global clinics, and the Sanford Health Plan insurance program. The system employs over 48,000 healthcare professionals including 1,400 physicians and delivers care through five Centers of Excellence: Cancer, Children's, Heart, Orthopedics/Sports Medicine, and Women's Health. Annually, Sanford Health handles approximately 5.3 million outpatient visits, 84,000 admissions, and 136,000 surgeries. The organization is also actively involved in medical research and education through partnerships with academic institutions, positioning itself as a regional healthcare leader in the Midwest with expanding international presence.