Administrative Associate
Sentara Health
Summary
Sentara Princess Anne Hospital NICU is hiring a Flexi, Rotating-shift Administrative Associate.
Job description
Overview
Sentara Princess Anne Hospital NICU is hiring a Flexi, Rotating-shift Administrative Associate.
Hours/Shift
- Flexi; rotating hours vary. Working Tuesday and Wednesday evenings from 3 p.m. to 11 p.m. and from 5 p.m. to 10 p.m., and on weekends.
- Also working 12-hour shifts Monday through Friday and every other weekend, as needed.
The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.
Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
Education
- High School Grad or Equivalent Required.
Experience
- Excellent Customer Service Skills (Strongly Preferred)
- Excellent Communication Skills (Strongly Preferred)
- Excellent Time Management, Multi-tasking, and Prioritizing Skills (Strongly Preferred)
- Microsoft Office Knowledge, including Word and Excel (Preferred)
- Medical Office Experience (Preferred)
- Customer Service Experience in a Medical Environment (Preferred)
Requirements
- High School Grad or Equivalent Required
- Excellent Customer Service Skills (Strongly Preferred)
- Excellent Communication Skills (Strongly Preferred)
- Excellent Time Management, Multi-tasking, and Prioritizing Skills (Strongly Preferred)
- Microsoft Office Knowledge, including Word and Excel (Preferred)
- Medical Office Experience (Preferred)
- Customer Service Experience in a Medical Environment (Preferred)
Benefits
- Medical, Dental & Vision
- Adoption, Fertility & Surrogacy Reimbursement
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term & Short-Term Disability
- Critical Illness Plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance
- Student Debt Pay Down
- Pet Insurance
- Legal Resources Plan
- Annual Discretionary Bonus
Company overview
Sentara Health is a leading not-for-profit integrated healthcare delivery system serving Virginia, northeastern North Carolina, and Florida. Founded in 1888 and headquartered in Hampton Roads, Virginia, Sentara operates 12 acute care hospitals across its service area, with 10 hospitals holding prestigious Magnet® recognition for nursing excellence. The organization employs approximately 34,000 healthcare professionals and serves over 1 million health plan members through its Sentara Health Plans division. As one of the top 20 largest not-for-profit integrated health systems in the United States, Sentara is nationally recognized for clinical quality, safety, and innovation. The system has received numerous accolades including Health Quality Innovator of the Year (2024), Forbes' "America's Best-In-State Employer" (2024), and inclusion in IBM Watson Health's "Top 15 Health Systems." Sentara's comprehensive services span hospital care, outpatient facilities, home health, hospice services, and specialized programs like the Nightingale air ambulance service, which has completed over 20,000 missions since 1982.