Administrative Coordinator
OneSpaWorld
Summary
As our Administrative Coordinator, you are the welcoming face and voice of our corporate office. You will greet visitors, manage phone, mail, and package flow, keep supplies stocked, and help plan catering and employee engagement events. You will also support our HR team as needed.
Job description
About the Role
As our Administrative Coordinator, you are the welcoming face and voice of our corporate office. You will greet visitors, manage phone, mail, and package flow, keep supplies stocked, and help plan catering and employee engagement events. You will also support our HR team as needed.
What You Will Do
Visitor and Phone Services
- Greet visitors, understand their needs, direct them appropriately, and manage check-in and badging.
- Answer and route calls and respond to inquiries from employees, candidates, and vendors.
- Keep the reception area welcoming, organized, and tidy.
Mail and Package Handling
- Process outgoing mail and parcels, including postage, labeling, and shipping through FedEx and other carriers.
- Receive, sort, and distribute incoming mail, deliveries, and faxes.
- Keep the mailroom organized and running efficiently.
Office Supplies
- Order office and kitchen supplies, maintain adequate inventory, and keep accurate supply records.
Events and Engagement
- Order catering and coordinate with vendors for office events and meetings.
- Help plan and run employee engagement activities with other departments.
Additional Responsibilities
- Prepare and bind presentations and materials for various departments.
- Manage parking assignments.
- Provide administrative support to the HR team as needed.
What You Bring
- High school diploma (equivalent preferred)
- Typing speed of 40 wpm
- Experience with Outlook, Word, and Excel
- Strong customer service and interpersonal skills, with a professional, courteous manner by phone and in person
- Excellent verbal and written communication skills
- Ability to read and understand simple instructions, short correspondence, and memos, and to write simple correspondence
- Knowledge of basic office procedures, mail and shipping practices, and office equipment
- Strong organizational and time-management skills, with attention to detail
- Ability to multitask, prioritize, and adapt to changing priorities
- Ability to work independently and handle confidential information with discretion
Requirements
- High school diploma or equivalent
- Typing speed of 40 wpm
- Experience with Outlook, Word, and Excel
- Strong customer service and interpersonal skills
- Excellent verbal and written communication skills
- Ability to read and understand simple instructions and correspondence
- Knowledge of basic office procedures, mail and shipping practices, and office equipment
- Strong organizational and time-management skills
- Ability to multitask, prioritize, and adapt to changing priorities
- Ability to work independently and handle confidential information with discretion
Benefits
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA & FSA Accounts
- 401(k) Matching
- Ancillary Benefits
- Product & Services Discounts
Company overview
OneSpaWorld is a leading provider of health, wellness, and fitness services primarily operating within the cruise ship industry. The company specializes in delivering comprehensive spa, wellness, and fitness experiences to passengers aboard cruise vessels worldwide. OneSpaWorld operates as a concessionaire, managing and staffing spa facilities on numerous cruise lines, offering a wide range of services including massages, beauty treatments, fitness classes, and wellness consultations. Their business model focuses on creating premium wellness experiences tailored to the unique environment of cruise travel, combining relaxation, beauty, and health services. The company has established partnerships with major cruise operators, positioning itself as a key service provider in the maritime leisure industry. OneSpaWorld's operations extend beyond traditional spa services to include retail sales of wellness products, fitness equipment management, and specialized wellness programming designed for the cruise passenger demographic. Their expertise lies in adapting wellness services to the specific requirements of maritime environments while maintaining high standards of quality and customer satisfaction.