Administrative Director, Urgent Care Operations
PIH Health
Summary
This is an exciting opportunity for a seasoned Senior Manager with multi-site urgent care leadership experience who is ready to take the next step into a Director-level role. You'll have the opportunity to expand your leadership scope, make a broader organizational impact, and grow with an organization that is continuing to evolve.
Job description
The Director, Urgent Care Operations is responsible for the continuous, effective operations across our seven (7) regional urgent care centers, managing the business, staff, and non-clinical daily functions. Works with Senior Director, Medical Director, front line managers and staff to improve the quality of care, strengthen the financial performance of the group practice offices, and to improve patient, physician, and employee satisfaction. In conjunction with medical staff leadership, including Senior Medical Director, Physician Department Chairs and Physician Team Leaders, develops and implements business plans for existing and future departments and programs. Leads by example. Works with the team to reduce infrastructure and to promote high value performance. This is a management position.
Requirements
- Bachelor's degree
- At least five years of progressive management experience in physician practices or clinics
- 2-3 years overseeing multiple sites
- Proficiency in EHR systems
- Proficiency in practice management software
- Knowledge of regulatory compliance
Company overview
PIH Health is a comprehensive healthcare system serving communities in Southern California, primarily in Los Angeles County. As a not-for-profit healthcare organization, PIH Health operates multiple hospitals, outpatient clinics, and medical offices to provide integrated medical services to diverse populations. The system offers a wide range of healthcare services including emergency care, primary care, specialty medicine, surgical services, women's health, and behavioral health. PIH Health is known for its commitment to quality patient care, community health initiatives, and innovative medical programs. The organization focuses on delivering accessible, high-quality healthcare while addressing the specific needs of the communities it serves through various outreach programs and partnerships. With a patient-centered approach, PIH Health emphasizes preventive care, chronic disease management, and comprehensive treatment options across its network of facilities.