Administrative Manager, Cardiac Surgery

Job Summary

BWH Cardiac Surgery | Hybrid | Monday–Friday. Advance your healthcare leadership career while making a meaningful impact on cardiac surgery operations and the patient experience. We are seeking an experienced, organized, and collaborative Administrative Manager to join our Heart & Vascular Institute (HVI) Cardiac Surgery team. In this important leadership role, you'll oversee daily administrative operations, lead and develop support staff, and implement strategies that enhance efficiency, strengthen team performance, and support exceptional patient care. Working closely with departmental leadership, clinical teams, and administrative colleagues, you'll play a key role in optimizing workflows, managing resources, and ensuring smooth operations within a specialized cardiac surgery environment.

What You'll Do

• Oversee daily administrative operations within Cardiac Surgery, including scheduling, correspondence, office logistics, and departmental support services.
• Lead, supervise, and mentor administrative staff, providing performance management, training, and professional development opportunities.
• Partner with departmental leadership to ensure administrative resources, staffing, and workflows align with operational priorities and clinical needs.
• Evaluate existing administrative processes, identify opportunities for improvement, and implement strategies to enhance efficiency and service delivery.
• Coordinate office operations and administrative activities to support effective communication and collaboration across departments.
• Manage budgets for administrative resources, office supplies, and operational needs while promoting responsible financial management.
• Ensure compliance with hospital policies, departmental procedures, and applicable regulatory requirements.
• Prepare and coordinate reports, presentations, and operational documentation to support senior leadership and departmental decision-making.
• Serve as a liaison between administrative teams, clinical staff, and hospital leadership to facilitate communication and resolve operational challenges.
• Support departmental initiatives, organizational priorities, and ongoing process improvements that strengthen practice operations.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field required; relevant experience may be considered in lieu of the degree requirement.
• 5–7 years of experience in administrative management or office administration required, preferably in a healthcare setting.
• 2–3 years of supervisory or leadership experience required.
• Demonstrated experience supervising, mentoring, and developing administrative teams.
• Strong organizational, multitasking, and time management skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills with the ability to collaborate effectively with staff, physicians, and leadership at all organizational levels.
• Proficiency in Microsoft Office Suite and administrative technologies.
• Strong problem-solving and decision-making skills with the ability to identify operational challenges and implement effective solutions.
• Ability to manage multiple responsibilities, adapt to changing priorities, and maintain efficiency in a fast-paced healthcare environment.