Administrative Support
BHcare Inc.
Summary
We are seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues. This is a part-time position, 22.5 hours per week, within our Children's Outpatient Clinic program. The schedule for this position is Monday, Tuesday, Wednesday from 1pm-7pm and Thursday from 1:30pm-7:30pm. Candidates must reside in Connecticut to be eligible for this position.
Job description
What You Will Do
In this role, you will help ensure the smooth operation of busy outpatient clinics while creating a welcoming, respectful experience for clients and visitors. You will:
- Welcome clients and visitors, manage check-in processes, update client information, and support a positive clinic experience.
- Schedule appointments, maintain cancellation lists, backfill openings, and assist with provider calendars.
- Maintain accurate client records, documentation, releases, and electronic health record (EHR) information.
- Process insurance information, collect co-pays and other payments, and assist with record requests.
- Provide administrative support including correspondence, mail distribution, supply ordering, and front-office coordination.
- Collaborate with colleagues across clinic locations to ensure timely completion of daily administrative responsibilities.
What You Will Bring
- High school diploma or equivalent required.
- Minimum of two years of administrative, customer service, medical office, or related experience preferred.
- Proficiency with Microsoft 365 and the ability to learn and navigate electronic health record (EHR) systems.
- Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.
- Experience providing professional customer service while maintaining confidentiality and accuracy.
Requirements
- High school diploma or equivalent required.
- Minimum of two years of administrative, customer service, medical office, or related experience preferred.
- Proficiency with Microsoft 365 and the ability to learn and navigate electronic health record (EHR) systems.
- Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.
- Experience providing professional customer service while maintaining confidentiality and accuracy.
Benefits
- Medical, Dental & Vision
- Paid Time Off
- Company-Observed Holidays
- Retirement Savings Plan
Company overview
BHcare Inc. is a comprehensive mental health care organization dedicated to providing essential behavioral health services to communities in need. As a specialized healthcare provider in the mental health sector, BHcare focuses on delivering accessible, high-quality care for individuals facing mental health challenges, substance use disorders, and related behavioral health issues. The organization operates with a community-centered approach, offering a range of therapeutic interventions, counseling services, crisis intervention, and support programs designed to promote mental wellness and recovery. BHcare serves diverse populations across multiple locations, emphasizing evidence-based practices and personalized treatment plans. Their services typically include outpatient counseling, psychiatric care, addiction treatment, case management, and community outreach programs. The organization plays a vital role in addressing the growing need for mental health services, working to reduce stigma and improve access to care for vulnerable populations. BHcare's mission centers on enhancing the quality of life for individuals and families affected by mental health conditions through compassionate, professional care and comprehensive support systems.