Administrative Support Specialist - PART TIME

Job Summary

The Administrative Support Specialist (Part-Time) provides administrative and clerical support to the Clinical team and department leadership. Responsibilities include preparing presentations and reports, maintaining spreadsheets and documentation, taking meeting minutes, coordinating communications, making and receiving phone calls, scheduling meetings, and supporting a variety of departmental projects and initiatives. The ideal candidate is highly organized, detail-oriented, and proficient in Microsoft Excel, PowerPoint, Word, and Outlook.

Location: Troy, MI. Pay: $20.77 per hour.

Tentative Schedule

Approximately Monday through Thursday, 9:00 a.m. to 2:00 p.m., with a requirement to work until 3:30 p.m. on the third Monday of each month. This position follows a hybrid schedule of 2 days in-office and 2 days remote. Schedule is subject to change based on business needs.

Essential Functions

• Research and processes background information for Recipient Rights violations. This consists of reporting individual violation information to potential employers.
• Updates information in electronic healthcare record and maintains the Residential Service Site Report.
• Serve as backup to other Support Specialists and Administrative Assistants.
• Establish and maintain administrative procedures, files, and records for respective team.
• Perform complex clerical assignments such as developing forms, establishing, and maintaining appropriate databases, and preparing PowerPoint presentations.
• Conduct research as required for Team Manager/Department Director and team members.
• Develop new and special report formats as required.
• Answer phones and respond to general inquiries regarding departmental policies and procedures.
• Work with team members to collect data and prepare for accreditation audits. May result in the need to compile data and prepare reports.
• Additional duties, as assigned.

Job Requirements and Qualifications

Education

• High School Diploma or GED.

Experience Requirements

• Minimum of four (4) years related clerical or technical support experience. Related coursework at a business school, college or university may be substituted for up to two (2) years’ experience.

Job Specific Competencies/Skills

• Demonstrated high level of proficiency with Word, Excel, database, and other relevant software programs.
• Demonstrated high level of interpersonal skills both in direct personal interactions and on the telephone.
• Demonstrated high level of oral and written communication skills.
• Demonstrated ability to handle a high volume of relatively complex assignments accurately and timely.
• Demonstrated organizational skills needed to establish office procedures and maintain files and records.
• Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.

Additional Information

• Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
• Must be available for meetings and events which may occur outside of standard office hours.
• Work performed primarily in an office environment.
• Hybrid (onsite/remote) work schedule available.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.