Administrative Technician - Intellectual & Developmental Disability (1189)

Position Overview

Texas Panhandle Centers is seeking an Administrative Technician (1189) to deliver trauma-informed care and supervision to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.

Key Responsibilities

• Maintain ethical and professional communications at all times using respectful trauma-informed care language.
• Manage and supervise staff who provide direct care of individuals attending the Individualized Skills and Socialization (ISS)/Day Habilitation program.
• Provide supervision and care to clients with Intellectual and Developmental Disabilities (IDD).
• Hire, train, and supervise assigned direct care staff.
• Attend meetings and collaborate with the team and clients to create strategies, and plans for each client to reach their goals in the program.
• Complete necessary documentation within requested timelines.
• Meet established productivity standards.
• Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.

Qualifications & Credentials

Education & Credentials (Required)

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Valid Texas Driver's License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).

Preferred Qualifications

• Bilingual (English/Spanish) is a strong plus.
• American Sign Language proficiency is a strong plus.
• 1 to 3 years of direct staff supervision, team leadership, or program management experience.
• Direct care background involving hands-on service delivery or care coordination for individuals with intellectual and developmental disabilities.
• Experience coordinating and assisting in the arts and crafts, music, education, and recreation activities.
• Ability to provide training, maintain records, and communicate effectively.
• Ability to interact easily with people in a variety of situations and settings.
• Ability to communicate orally and in writing and have basic computer skills.
• Experience in designing programs and working with persons with Intellectual and developmental disabilities.