Admissions Assistant Director

Overview

Join our team as an Assistant Director of Admissions and play a key role in shaping the patient access experience. This position provides leadership and oversight to the Admissions Department, supporting crisis triage, evaluations, intake, and admissions while driving quality, efficiency, and compliance. You'll develop and mentor staff, strengthen relationships with referral sources, and partner with leadership to ensure the department meets its clinical and operational goals.

Responsibilities

Essential Functions:

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Assist in implementing the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake and admission to the facility.
• Assign/distribute scheduled evaluations, intake or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake and admission services.
• Perform follow-up communication functions and generate recommendations for organization leadership.
• Develop and implement program policies and procedures that guide the provision of services. Assist in the hiring decisions for Admissions Department personnel, provide orientation, in-service and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure and assist that department is up to date on and compliant with new laws and regulations. Recruit, train and supervise staff.
• Work with the Director in managing the finances of the department, prepare and monitor budgets and spending to ensure department operates within allocated funds.
• Determine and implement admissions best-practices, promote the hospital and maintain a satisfied patient base.

Other Functions:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's Degree, counselor certification, or nursing license required; Six plus years' experience healthcare related admissions with Bachelors.
• Master's Degree in Human Services Field preferred with three plus years' experience healthcare related admissions, CAC or CADC with a minimum of three years in the substance abuse treatment field.
• Two-three years of work experience in Management/Supervisor of Admissions in a substance abuse treatment facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• May require LCSW, LMHC by the state for this position or CAC/CADC, where required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.