Summary

The position of Admission Coordinator is an integral part of the Business Practice Front Office Team. This position primary responsibilities are the provide support for the clinical and physician practice area by managing the front office responsibilities of appointment check-in and check-out, scheduling, rescheduling, reminder calls, authorizations, collecting of co-pays, verifying insurance and providing quality customer services. This position is expected to maintain a working knowledge of front desk processes, ensure all daily task are completed timely, support the needs of the professional staff and ensure quality customer service. Assignments/tasks are expected to be executed with considerable independence and maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws.

Job description

Overview

The position of Admission Coordinator is an integral part of the Business Practice Front Office Team. This position primary responsibilities are the provide support for the clinical and physician practice area by managing the front office responsibilities of appointment check-in and check-out, scheduling, rescheduling, reminder calls, authorizations, collecting of co-pays, verifying insurance and providing quality customer services. This position is expected to maintain a working knowledge of front desk processes, ensure all daily task are completed timely, support the needs of the professional staff and ensure quality customer service. Assignments/tasks are expected to be executed with considerable independence and maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws.

Role Requirements

High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience.
Must have working knowledge of business/medical or relatively front office practice.
Understanding of insurance authorizations and practice requirements is considered a plus.
Must have the ability to work independently with good criterial thinking and decision-making skills.
Must have proficient internet/computer skills and use Microsoft Office 10 to complete task.
Must have strong organizational skills and the ability to prioritize responsibilities.
Must have the ability to able to maintain effective working relationships with internal and external customers.
Must have excellent verbal and communication to include letters, memos and emails.
Ability to work within the guidelines established in the policies and procedures of the agency and assigned program division.
Must be extremely detail oriented with a high level of accuracy while demonstrating the ability to resist distractions.
Must be able to pass organization screening requirements, including state and federal background screening as appropriate.

Requirements

High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience.
Working knowledge of business/medical or front office practice.
Understanding of insurance authorizations and practice requirements is a plus.
Ability to work independently with good critical thinking and decision-making skills.
Proficient internet/computer skills and use Microsoft Office 10.
Strong organizational skills and ability to prioritize responsibilities.
Ability to maintain effective working relationships with internal and external customers.
Excellent verbal and written communication skills.
Ability to work within agency policies and procedures.
Detail oriented with high level of accuracy.
Must pass organization screening requirements, including state and federal background screening.

Company overview

LifeView Group is a specialized mental health care organization dedicated to providing comprehensive behavioral health services. The company focuses on delivering evidence-based treatment programs for individuals struggling with various mental health conditions, including depression, anxiety, trauma-related disorders, and substance abuse issues. LifeView Group operates with a patient-centered approach, emphasizing personalized care plans that integrate therapeutic interventions, counseling services, and support systems. The organization likely maintains a network of mental health professionals, including licensed therapists, psychologists, and psychiatric specialists who collaborate to offer holistic treatment solutions. LifeView Group's services may encompass outpatient counseling, intensive outpatient programs, telehealth options, and community-based support initiatives designed to improve mental wellness and quality of life for diverse patient populations. The company operates within the broader healthcare ecosystem, addressing the growing need for accessible and effective mental health services in contemporary society.