Admitting Technician
UnityPoint Health
Summary
Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information, as well as obtaining signatures required for successful billing submission. Collects patient liability before or at the time of service as defined by the patient's insurance plan. Identifies those patients who may need financial assistance. Interact in a customer focused and compassionate manner to ensure patient's needs are met.
Job description
Overview
Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information, as well as obtaining signatures required for successful billing submission. Collects patient liability before or at the time of service as defined by the patient's insurance plan. Identifies those patients who may need financial assistance. Interact in a customer focused and compassionate manner to ensure patient's needs are met.
Responsibilities
- Register patients
- Review and gather patient demographics and insurance
- Understand insurance cards and policies/co-pays/deductibles
- Acquire and explain all required patient signatures for consents
- Handle incoming and outgoing phone calls
- Create and present visit estimates
- Ask for payments
- Meet point of service goals and standards
- Balance and close cash drawers
- Attend mandatory staff meetings, huddles, and training
- Work both independently and in a team setting
- Understand and abide by EMTALA and HIPAA guidelines
Qualifications
Education: High School Diploma or equivalent
Experience: 1-year medical office or equivalent experience preferred
Other: Writes, reads, comprehends, and speaks fluent English. Basic computer knowledge using word processing, spreadsheets, email and web browser.
Requirements
- High School Diploma or equivalent
- 1-year medical office or equivalent experience preferred
- Writes, reads, comprehends, and speaks fluent English
- Basic computer knowledge using word processing, spreadsheets, email and web browser
Benefits
- Paid time off
- Parental leave
- 401(k) Matching
- Employee recognition program
- Dental insurance
- Health insurance
- Paid holidays
- Short-term disability
- Long-term disability
- Pet insurance
- Daily Pay
- Tuition reimbursement
- Adoption assistance
Company overview
UnityPoint Health is a leading integrated non-profit health system serving communities across Iowa, western Illinois, and southern Wisconsin. As the nation's 13th largest nonprofit health system and fourth largest nondenominational health system in America, UnityPoint Health operates a comprehensive network of 18 regional hospitals, 17 community network hospitals, and over 400 clinics and healthcare facilities. The organization provides a full spectrum of healthcare services including primary care, specialty care, emergency services, surgical procedures, maternity care, cancer treatment, heart care, and home health services. Each year, UnityPoint Health serves nearly 8 million patient visits, performs approximately 100,000 surgeries, and delivers more than 20,000 babies. With more than 29,000 team members, the health system is recognized for its coordinated care approach, shared electronic medical record system, and commitment to making healthcare easier and more personal for patients. UnityPoint Health has been consistently recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for four consecutive years, reflecting its strong organizational culture and commitment to team member development.