Ambulatory Manager III (Nephrology and Rheumatology)
Munson Healthcare
Summary
Munson Healthcare is seeking a highly collaborative, patient-centered Practice Manager to lead operations across our Nephrology and Rheumatology practices in Traverse City. This leadership role plays a critical part in delivering exceptional care experiences while supporting a high-performing team.
Job description
Your Leadership in Action
Munson Healthcare is seeking a highly collaborative, patient-centered Practice Manager to lead operations across our Nephrology and Rheumatology practices in Traverse City. This leadership role plays a critical part in delivering exceptional care experiences while supporting a high-performing team.
The Practice Manager will be responsible for:
- Operational Leadership: Oversee daily practice operations, staff and provider coordination, scheduling, and workflows to achieve access, efficiency, and productivity goals.
- Financial & Performance Management: Manage budgets, monitor financial performance, and use key metrics to improve operational and revenue outcomes.
- Revenue Cycle & Compliance: Optimize scheduling, insurance verification, authorizations, and collections while partnering with billing teams to improve accuracy and performance.
- People & Patient Experience: Lead hiring, coaching, and performance management; foster staff and provider engagement; and maintain patient satisfaction goals.
Requirements
- Bachelor's degree in a health-related field preferred; or 4+ years of progressive leadership experience in an ambulatory, medical office, or outpatient setting
- Strong interpersonal and organizational abilities
- Capable of working independently and collaboratively
- Medical terminology
- EMR systems
- Coding
- Insurance billing
- Scheduling
- Data entry
- Multi-line phone systems
- Interdisciplinary team collaboration and problem-solving within physician practices and across departments
- Minimum two years of previous practice management experience (preferred)
Benefits
- Tuition reimbursement
- Full benefits
- Paid holidays
- 29 days PTO
- Management incentive program
- Employee discounts
- Free retirement counseling
- Free wellness platform
Company overview
Munson Healthcare is a comprehensive regional healthcare system serving northern Michigan and the surrounding areas. As a leading healthcare provider in the region, Munson Healthcare operates multiple hospitals, medical centers, and outpatient facilities across a 25-county service area. The system is anchored by Munson Medical Center in Traverse City, which serves as the region's tertiary referral center and Level II Trauma Center. Munson Healthcare provides a full spectrum of medical services including primary care, specialty care, emergency services, surgical services, cancer care, heart and vascular services, women's health, and behavioral health services. The organization is committed to delivering high-quality, patient-centered care while also focusing on community health initiatives and preventive care programs. With a strong emphasis on clinical excellence and innovation, Munson Healthcare collaborates with academic medical centers and participates in clinical research to bring advanced medical treatments to the communities it serves. The healthcare system plays a vital role in the regional economy and public health infrastructure of northern Michigan.