Ambulatory Patient Care Tech - Chemotherapy Infusion

Clinical Activities

• Collect data and accurately document information for meaningful use including the chief complaint, current medications, allergies, tobacco/smoking history and smoke exposure for all patients as reported by family
• Accurately obtain vital signs (TPR, BP), height, weight and head circumference
• Orient the family at the time of the visit to the clinic environment, paperwork, etc.
• Recognize abnormalities and report such to the Registered Nurse or Provider
• Assist in screening patients for pain using appropriate pain scale
• Recognize indicators of abuse and neglect and escalate positive findings to the Registered Nurse or Provider
• Recognize and remain with any child in distress, immediately institute Basic Life Support procedures when necessary
• Provide basic nursing care (e.g., provide nourishment, assist patient with ambulating, escort patient at time of discharge, etc.)
• Check and ensure all relevant equipment such as scales, stadiometers, vital signs machines, otoscopes and ophthalmoscopes, oxygen and suction are in working order
• Collect specimens for testing according to policy and procedure and/or perform specific testing per individual clinic assignment including POCT and lab draws as applicable to setting
• Inform patient/guardian of collection process according to procedure
• Meet Joint Commission/DOH documentation requirements for clinic area
• Complete clean sweep tool weekly

Patient Flow and Unit Efficiency

• Help maintain a neat orderly environment
• Assist with the preparation of the exam room to receive patients
• Prioritize tasks and special requests; complete all tasks or report the inability to complete the task
• Obtain equipment and supplies and maintain PAR levels
• Monitor waiting room and ensure families are kept informed of delays; provide directions to lab, radiology, cafeteria, etc.
• Identify children/families with special needs (i.e., child on stretcher, oxygen use, patient requiring isolation)

Communication

• Contribute to a positive work environment
• Confer with appropriate personnel concerning unanticipated or unfamiliar problems
• Greet patient/family and recognize different levels of education and adjust to meet the families' needs
• Address families' anxiety level; adapt to different personalities and emotions
• Monitor and report concerns or complaints to the Clinic Manager
• Maintain a courteous, calm, comforting, and professional demeanor with patient/guardian and with multidisciplinary team members and clinic personnel

Laboratory Competency

• Perform, evaluate and report QC protocol; identify and resolve QC failures; document resolutions; report problems to main lab and/or supervisory staff
• Participate in continuing education opportunities available internally and/or externally; perform competency and proficiency challenges in a timely manner
• Process specimens by centrifugation, allocating and sorting into specific test areas and for storage
• Coordinate the pick-up and delivery of specimens for Children's Hospital, Quest and/or other reference labs
• Troubleshoot specimen-processing procedures
• Investigate and handle improperly labeled specimens, requisition problems and inadequate specimens
• Answer general information and specimen requirement questions and route technical questions to appropriate area for answers
• Monitor and maintain daily records of laboratory equipment as required; maintain simple laboratory equipment and notify main lab and/or supervisor of unresolved problems
• Order routine lab/POCT inventory and supplies
• Collect blood specimens by venipuncture and capillary method; conduct assigned routine laboratory tests such as urine dipstick, glucose, A1C

Self Responsibility

• Follow directions precisely and maintain confidentiality
• Attend in-services; be active in personal educational development
• Develop annual goals and a personal education program with the Supervisor; complete CHEX requirements
• Maintain satisfactory time and attendance
• Complete all Occupational Health requirements per policy and procedure
• Complete/maintain certification in Basic Life Support (BLS)
• Complete/maintain any certification or licensure as required by individual practice jurisdiction (i.e. DC, Maryland, Virginia)