Summary

Responsible for providing moderately complex analysis of information, problems and/or data throughout the pharmacy systems to identify discrepancies and/or failures which require resolution by working with both internal and external partners. Works under general supervision and exercises judgment within defined procedures and practices to determine appropriate action. Analyzes and reports on the impact of current or proposed solutions. Creates control reports based on analysis of common issues/themes to drive continuous improvement. Assists in driving change as needed. Provides moderately complex analysis of information related to incidents, problems and/or data of a moderate scope, where analysis requires a review of a variety of factors to support future improvements (PO/STO creation, MFC/store movements, salable and non-salable Returns, Interface monitoring/failures, Incident RCA and break/fix, Reporting.

Job description

Job Summary

Responsible for providing moderately complex analysis of information, problems and/or data throughout the pharmacy systems to identify discrepancies and/or failures which require resolution by working with both internal and external partners. Works under general supervision and exercises judgment within defined procedures and practices to determine appropriate action. Analyzes and reports on the impact of current or proposed solutions. Creates control reports based on analysis of common issues/themes to drive continuous improvement. Assists in driving change as needed. Provides moderately complex analysis of information related to incidents, problems and/or data of a moderate scope, where analysis requires a review of a variety of factors to support future improvements (PO/STO creation, MFC/store movements, salable and non-salable Returns, Interface monitoring/failures, Incident RCA and break/fix, Reporting.

Job Responsibilities

Performs moderately complex analysis of information, problems, and/or data under general supervision. Makes recommendations for the review of more senior staff members
Tracks, monitors and measures the benefit of implemented solutions for moderately complex issues, applying company policies and procedures in the resolution of a variety of issues. May also perform gap analysis
Communicates perceived risks to senior staff members and leadership with recommendations for mitigation
Computes metrics involving moderately complex issues
Develops, analyzes and disseminates moderately complex reports
Builds productive internal/external working relationships to work collaboratively. Shares knowledge with the team
Resolves moderately complex issues
Receives general instructions on routine work, detailed instructions on new projects or assignments
Recommends streamlined processes and process improvements to more senior staff members. Assists in driving change as needed
Other duties as assigned

Requirements

Bachelor's Degree OR a High School Diploma/GED and at least 3 years of experience in a supply chain or business role
Intermediate level skill in Microsoft Excel (SUM function, borders, column width, charts, text wrap, sorting, headers/footers, print scaling)
SAP general knowledge/navigation related to order to receipt and inventory
SQL querying exposure and navigating large data sets
Willing to travel up to 5% of the time for business purposes (within state and out of state)

Company overview

Walgreens is one of the largest retail pharmacy chains in the United States and a key component of Walgreens Boots Alliance, Inc., a global leader in retail pharmacy, wholesale, and healthcare. Founded in 1901, Walgreens operates approximately 9,000 retail locations across all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. The company provides comprehensive pharmacy services, prescription fulfillment, over-the-counter medications, health and wellness products, and personal care items. Beyond traditional retail pharmacy, Walgreens has expanded into healthcare services through its Healthcare Clinics, offering basic medical services, vaccinations, and health testing. The company plays a critical role in the U.S. healthcare system by providing accessible medication management, immunization services, and health consultations to millions of customers daily. Walgreens also operates specialty pharmacy services and has developed digital health platforms to enhance patient engagement and medication adherence.