Analyst EHR Applications
Lehigh Valley Health Network
Summary
Supports the business in identifying and implementing optimal technical solutions that integrate seamlessly with existing systems. Responsibilities include preparing work plans for system upgrades and enhancements, configuring and maintaining technical environments, and evaluating workflows to assess feasibility and resolve operational issues. Develops clear specifications and documentation, plans and executes comprehensive test scenarios, and assists in establishing technology standards. Additional duties include supporting resource estimation, ensuring timely completion of tasks, and promptly communicating any variances to management.
Job description
Summary
Supports the business in identifying and implementing optimal technical solutions that integrate seamlessly with existing systems. Responsibilities include preparing work plans for system upgrades and enhancements, configuring and maintaining technical environments, and evaluating workflows to assess feasibility and resolve operational issues. Develops clear specifications and documentation, plans and executes comprehensive test scenarios, and assists in establishing technology standards. Additional duties include supporting resource estimation, ensuring timely completion of tasks, and promptly communicating any variances to management.
Job Duties
- Supports the business in identifying optimal technical solutions for issues and processes, ensuring seamless integration with other business and technology systems.
- Prepares business work plans to support analysis and the testing of system upgrades, modifications, and enhancements.
- Provides support for configuring, implementing, and maintaining technical requirements across development, staging, and production environments.
- Evaluates work processes, assesses the feasibility of small to medium project requests, and resolves operational issues.
- Develops clear, concise specifications and accompanying documentation as assigned or as needed.
- Plans, develops, and executes comprehensive test scenarios to ensure thorough validation.
- Assists in developing technology standards.
- Assist in estimating resources required for task completion.
- Completes assigned tasks by the due date or documents any variances.
Minimum Qualifications
- High School Diploma/GED
- 1 year EHR application build, implementation and support experience
- 4 years progressive experience in information services or combination of information services and direct health care experience
- Small to medium-scale implementation/upgrades
- Test Plan development
- Information Technology Experience and/or Healthcare Operations Experience
- Project Management of Large Initiatives
- Implementation/Upgrade Support
- Applications Planning, Development and Implementation
- Technical Collaboration (e.g. Interfaces, Hardware and Reporting)
- EPIC Certification - Epic Systems Upon Hire
Preferred Qualifications
- Bachelor's Degree Computer Science, Healthcare or related field
- Master's Degree Computer Science or Healthcare
- 2 years of direct applications build on current software version
- 3 years progressive experience in Information Services or combination of Information Services and direct Health Care experience
Requirements
- High School Diploma/GED
- 1 year EHR application build, implementation and support experience
- 4 years progressive experience in information services or combination of information services and direct health care experience
- Small to medium-scale implementation/upgrades
- Test Plan development
- Information Technology Experience and/or Healthcare Operations Experience
- Project Management of Large Initiatives
- Implementation/Upgrade Support
- Applications Planning, Development and Implementation
- Technical Collaboration (e.g. Interfaces, Hardware and Reporting)
- EPIC Certification - Epic Systems Upon Hire
- Bachelor's Degree Computer Science, Healthcare or related field (preferred)
- Master's Degree Computer Science or Healthcare (preferred)
- 2 years of direct applications build on current software version (preferred)
- 3 years progressive experience in Information Services or combination of Information Services and direct Health Care experience (preferred)
Company overview
Lehigh Valley Health Network (LVHN) is a major healthcare provider and hospital network based in Allentown, Pennsylvania, serving the Lehigh Valley and Northeastern Pennsylvania regions. Founded in 1899, LVHN operates as a comprehensive healthcare system with 13 hospital campuses, 28 health centers, numerous primary and specialty care physician practices, and multiple urgent care locations. The network's flagship facility, Lehigh Valley Hospital-Cedar Crest, is Pennsylvania's third-largest hospital and features the state's first Level One Trauma Center. LVHN provides a wide range of medical services including specialized institutes for cancer care, heart and vascular treatment, surgical excellence, orthopedics, and neuroscience. The network operates the third-largest heart surgery program in Pennsylvania, performing over 1,200 open-heart procedures annually, and maintains one of the state's largest cancer centers treating over 2,400 new patients each year. In August 2024, LVHN completed a merger with Jefferson Health, becoming part of a larger healthcare system with 32 hospitals and over 700 locations across Pennsylvania. Prior to the merger, LVHN was the largest employer in the Lehigh Valley metropolitan region, with approximately 20,000 employees dedicated to providing comprehensive healthcare services to the community.