Analyst II, Technical Documentation (Technical Writing, Medical Device)
Danaher Corporation
Summary
The Analyst II, Technical Documentation associate is responsible for developing and maintaining high-quality end-user documentation and online help content for scientific research solutions. As an integral member of cross-functional project teams, this role collaborates closely with Engineers, Scientists, Software Developers, Regulatory, Quality, Marketing/Product Managers, Program/Project Managers, and other subject matter experts to create clear, concise, and accurate documentation.
Job description
The position supports the transition of instruments and processes from innovation groups to operations, ensuring documentation is complete, compliant, and user-focused. Key customer-facing deliverables include instructions for use, addenda, user guides, online help systems, glossaries, release notes, and other technical documentation for both hardware and software products.
In this role, you will have the opportunity to:
- Develop and maintain technical content supporting the installation, operation, and maintenance of Hematology laboratory instruments and software.
- Create and publish single-source documentation using authoring tools to produce print and online deliverables, including PDF, HTML5, and CHM file formats.
- Collaborate with subject matter experts, stakeholders, and project teams to gather documentation requirements, represent documentation needs, and communicate project progress.
- Manage and prioritize assigned documentation projects to ensure accurate, high-quality, regulatory-compliant deliverables are completed on schedule.
- Coordinate translations of customer-facing documentation into multiple languages using corporate-approved translation vendors.
The essential requirements of the job include:
- Bachelor's degree in Technical Writing, English, Communications, or a related discipline.
- Prefer 2+ years of technical writing experience developing content for hardware and software products, preferably within the medical device industry.
- Excellent English writing, editing, and communication skills, with strong attention to detail.
- Strong organizational and project management skills, with the ability to independently manage multiple complex projects, priorities, and competing deadlines.
- Ability to work effectively in a remote environment, including virtual availability during normal business hours and collaboration with team members across multiple time zones.
- Ability to travel to Beckman Coulter offices for in-person meetings, training, events, etc., as required.
It would be a plus if you also possess previous experience in:
- XML, DITA, topic-based authoring, and a Content Management System.
- Adobe FrameMaker 9 or above, both structured and unstructured.
- Graphics applications such as Adobe Creative Cloud.
Requirements
- Bachelor's degree in Technical Writing, English, Communications, or a related discipline
- 2+ years of technical writing experience developing content for hardware and software products
- Technical writing experience preferably within the medical device industry
- Excellent English writing, editing, and communication skills
- Strong attention to detail
- Strong organizational and project management skills
- Ability to independently manage multiple complex projects, priorities, and competing deadlines
- Ability to work effectively in a remote environment
- Virtual availability during normal business hours
- Collaboration with team members across multiple time zones
- Ability to travel to Beckman Coulter offices as required
- XML, DITA, topic-based authoring, and Content Management System experience (preferred)
- Adobe FrameMaker 9 or above, structured and unstructured (preferred)
- Graphics applications such as Adobe Creative Cloud (preferred)
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Paid Time Off
Company overview
Danaher Corporation is a leading global science and technology innovator headquartered in Washington, D.C., specializing in biotechnology, life sciences, and diagnostics. Founded in 1984 by brothers Steven and Mitchell Rales, the company has evolved from its origins as a manufacturing conglomerate into a premier healthcare technology organization with approximately 63,000 employees worldwide. Danaher operates through three core divisions: biotechnology (28% of revenues), which develops products for therapeutic development; life sciences (31% of revenues), focused on disease identification, new therapies, and drug testing/manufacturing; and diagnostics (41% of revenues), providing instruments, consumables, and software for disease diagnosis. The company's portfolio includes renowned brands such as Beckman Coulter, Cytiva, Pall Corporation, Cepheid, Leica Microsystems, and Abcam, serving pharmaceutical companies, biotechnology firms, healthcare providers, and research institutions globally. Danaher is distinguished by its Danaher Business System (DBS), a continuous improvement methodology that drives innovation and operational excellence. With 2024 revenues of $23.9 billion, the company ranks 180th on the Fortune 500 and plays a critical role in advancing scientific research, improving diagnostic capabilities, and accelerating the development of life-saving therapies.