Summary

Responsible for managing inbound domestic collect transportation operations, including daily track and trace of shipments, carrier performance monitoring, freight exception management, and coordination with suppliers and transportation providers. Serves as a key point of contact for carriers, vendors, distribution centers, and internal business partners to ensure on-time delivery and issue resolution. Performs transportation analysis, supports freight payment and audit activities, and leverages TMS tools to optimize service and cost. Identifies operational trends, recommends process improvements, and helps drive supply chain efficiency while ensuring compliance with transportation requirements and company standards.

Job description

Job Summary

Responsible for managing inbound domestic collect transportation operations, including daily track and trace of shipments, carrier performance monitoring, freight exception management, and coordination with suppliers and transportation providers. Serves as a key point of contact for carriers, vendors, distribution centers, and internal business partners to ensure on-time delivery and issue resolution. Performs transportation analysis, supports freight payment and audit activities, and leverages TMS tools to optimize service and cost. Identifies operational trends, recommends process improvements, and helps drive supply chain efficiency while ensuring compliance with transportation requirements and company standards.

Job Responsibilities

Performs moderately complex analysis of information, problems, and/or data under general supervision. Makes recommendations for the review of more senior staff members.
Tracks, monitors and measures the benefit of implemented solutions for moderately complex issues, applying company policies and procedures in the resolution of a variety of issues. May also perform gap analysis.
Communicates perceived risks to senior staff members and leadership with recommendations for mitigation.
Computes metrics involving moderately complex issues.
Develops, analyzes and disseminates moderately complex reports.
Builds productive internal/external working relationships to work collaboratively. Shares knowledge with the team.
Resolves moderately complex issues.
Receives general instructions on routine work, detailed instructions on new projects or assignments.
Recommends streamlined processes and process improvements to more senior staff members. Assists in driving change as needed.

Requirements

BA/BS OR High School/GED + at least 3 years' experience in a supply chain or business role OR successful completion of Walgreens Supply Chain Co-op Program OR High School Diploma/GED and at least 4 years of experience in a supply chain or business role
Intermediate level skill in Microsoft Excel
Willing to travel up to 5% of the time for business purposes

Benefits

Health Insurance
Pharmacy Services
Retail Services
Health Services

Company overview

Walgreens is one of the largest retail pharmacy chains in the United States and a key component of Walgreens Boots Alliance, Inc., a global leader in retail pharmacy, wholesale, and healthcare. Founded in 1901, Walgreens operates approximately 9,000 retail locations across all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. The company provides comprehensive pharmacy services, prescription fulfillment, over-the-counter medications, health and wellness products, and personal care items. Beyond traditional retail pharmacy, Walgreens has expanded into healthcare services through its Healthcare Clinics, offering basic medical services, vaccinations, and health testing. The company plays a critical role in the U.S. healthcare system by providing accessible medication management, immunization services, and health consultations to millions of customers daily. Walgreens also operates specialty pharmacy services and has developed digital health platforms to enhance patient engagement and medication adherence.