Anatomic Path Support Representative II
Quest Diagnostics
Summary
The position provides general support for the Anatomic Pathology function.
Job description
Responsibilities
- Filing and retrieval of slides as requested
- Electronic recording of slides into Laboratory Information System (LIS)
- Storage of laboratory records according to established record management protocol
- May load/unload slides onto the Focal Point instrument
- Manage process for requesting recuts, special stains and immunohistochemistry stains
- May provide QA/QC documentation support
- Participate in orientation and training of newly hired employees, as needed
- Escalate complex customer issues to appropriate individuals/departments
- Monitor and manage pending lists
- May administer and track approved release of AP materials according to corporate policy
- May place client calls as indicated in corporate Anatomic Pathology Report Notification SOP
- Contact clients to request additional information
- Handle incoming calls, responding in a professional and timely manner
- Able to perform all AP Support Specialist I duties, as needed
- Other duties as assigned
Qualifications
Required Work Experience: 1-3 years related experience
Physical and Mental Requirements
- The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
- Ability to stand and work at the bench for long periods of time.
- Frequent walking and/or standing.
- May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity
Knowledge
- Knowledge of basic computer functions
- Quest LIS knowledge is desirable
- Knowledge of medical terminology is desirable
Skills
- Data Entry skills
- Good clerical, organizational, phone and communication skills
Education
- High School Diploma or Equivalent (Required)
Requirements
- 1-3 years related experience
- High School Diploma or Equivalent
- Knowledge of basic computer functions
- Data Entry skills
- Good clerical, organizational, phone and communication skills
- Ability to lift and carry up to 50 pounds
- Ability to stand and work at the bench for long periods of time
- Frequent walking and/or standing
- Significant manual dexterity
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation & Flex Time
- 6 Holidays plus MyDay
- Financial coaching
- 401(k) Matching
- Roth IRA
- Employee stock purchase plan
- Life & Disability Insurance
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance
- Career advancement opportunities
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.