Summary

At Abbott Cancer Diagnostics, we're cancer fighters. Our mission is to change lives through advances in cancer detection and treatment guidance. The Application Analyst will work on business systems design, configuration, upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them. The Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements.

Job description

Position Overview

At Abbott Cancer Diagnostics, we're cancer fighters. Our mission is to change lives through advances in cancer detection and treatment guidance. The Application Analyst will work on business systems design, configuration, upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them. The Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements.

Essential Duties Include, but are not limited to, the following:

Responsible for business systems design and configuration, upgrades, and improvements for low complexity applications using established processes and procedures.
Estimate and assess impact of requested changes to assigned business system and/or platform.
Guide workflow design, configure and test system changes, and analyze technical issues.
Develop new processes and procedures in partnership with leadership and business teams.
Create and maintain technical documentation.
Contribute to peer design and code reviews.
Identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them.
Create and maintain system documentation.
Liaise with business systems stakeholders and software vendor's implementation staff to ensure alignment of business needs with the delivery of system changes.
Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements.
Help develop, document, and participate in trainings and work with end users.
Troubleshoot problems and questions, and provide regular updates on status.
Provide end-user production support for issues entered into issue tracking systems.
Review the status of projects and issues with project leadership.

Minimum Qualifications

Bachelor's Degree in related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor's Degree.
3+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role.
Demonstrated ability to understand industry best practices.
Strong computer skills to include internet navigation and email usage.
Proficient in Microsoft Office programs.
Demonstrated ability to perform the essential duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.

Preferred Qualifications

Experience configuring business systems software in a life sciences, health care, or related industry.
Applicable Epic certifications with preference given to Cheers, MyChart, and Care Everywhere.
Professional working knowledge in Health Care or Biotechnology.
Professional working knowledge with agile delivery methodologies.

Requirements

Bachelor's Degree in related field; or High School Diploma/GED and 4 years of relevant experience in lieu of Bachelor's Degree
3+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role
Demonstrated ability to understand industry best practices
Strong computer skills to include internet navigation and email usage
Proficient in Microsoft Office programs
Demonstrated ability to perform the essential duties of the position with or without accommodation
Authorization to work in the United States without sponsorship

Benefits

401(k)
Medical, Dental & Vision
Paid Time Off

Company overview

Abbott Laboratories is a global healthcare leader with a 135-year legacy of innovation, dedicated to helping people live healthier, fuller lives through life-changing technologies and products. Headquartered in Abbott Park, Illinois, the company operates in more than 160 countries with a workforce of approximately 114,000 professionals. Abbott's diversified portfolio spans four core business segments: medical devices, diagnostics, nutrition products, and branded generic pharmaceuticals. The company is particularly renowned for its groundbreaking medical devices including cardiovascular technologies, diabetes management systems like the FreeStyle Libre continuous glucose monitor, neuromodulation devices for chronic pain, and the AVEIR DR dual chamber leadless pacemaker system. In diagnostics, Abbott has been instrumental in developing critical tests, including the first licensed HIV test in 1985 that helped secure blood supply safety. The company's nutrition division produces leading infant formulas like Similac, while its pharmaceutical business provides quality branded generic medicines. Abbott consistently ranks among Fortune's Most Admired Companies and maintains a strong commitment to sustainability and corporate responsibility, making it a trusted partner in advancing global healthcare.