Application Specialist
Frontage Laboratories
Summary
We are seeking a highly-motivated, technology/AI driven team member to support computer application development and support business growth by automating business processes, applying AI technologies and integrating various computer systems. The successful candidate will perform solution architecture design, feasibility study, application prototyping, system validation and system operational support in compliance with appropriate SOP, Protocol, and Regulatory Agency guidelines, 21 CFR Part 11 compliance requirement.
Job description
Roles and Responsibilities
- Design, present, and maintain scalable, reliable, and secure technical strategies to solve business problems.
- Evaluate cost implications of solution options, optimizing solutions for budget and operational needs.
- Develop application solution that supports business growth, digital transformation, and aligns with corporate goals.
- Ensure that all new solutions meet industry regulatory requirements for GxP systems and other relevant standards.
- Collaborate with business unit stakeholders to analyze business requirements and identify IT solutions that enhance business functions.
- Facilitate discussions with stakeholders to present solution options, ensuring a clear understanding of available choices.
- Provide administrative support for key platforms, including Corporate Quickbase, IEBS, DocuSign, and NetSuite, to maintain alignment with business requirements.
- Design, manage, and maintain data integrations for both closed systems and cloud solutions.
- Oversee data connection design and maintenance in key systems such as Salesforce, Quickbase, NetSuite, Microsoft Power BI, and Watson.
- Configure SharePoint to streamline proposal, contract, and document management, tailoring functions to support business needs.
- Develop new user-facing features and ensure technical feasibility of UI/UX designs.
- Optimize applications for scalability, reusability, and enhanced user experience.
- Manage change requests across administration systems to add new functionalities and improve the user experience.
- Manage privileged access to user roles, including access requests, terminations, and role modifications.
- Provide robust documentation of application configuration for streamlined maintenance and scalability.
- Support IT system users by addressing queries and troubleshooting issues across platforms.
Requirements
- Bachelor/Master’s Degree in computer science and information technologies
- Minimum 3-4 years of equivalent working experience
- Highly desirable to have experience with life science industry such as CRO
- Master in programming language such as Python
- Experienced in AI assisted coding
- Proven ability to successfully work in a team environment
- Excellent oral and written communication skills
- Must be able to work and collaborate with scientific laboratory environment
- Excellent communication skill both verbal and writing in English
Benefits
- Health insurance
- Dental insurance
- 401(k) plan
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
Company overview
Frontage Laboratories is a leading global Contract Research Organization (CRO) established in 2001 and headquartered in Exton, Pennsylvania. As an FDA-registered and inspected pharmaceutical development organization, Frontage provides comprehensive, science-driven services throughout the entire drug discovery and development lifecycle. The company operates 26 state-of-the-art facilities across North America, Europe, and Asia, serving biotechnology and pharmaceutical clients of all sizes. Frontage's integrated service portfolio includes drug discovery, drug metabolism and pharmacokinetics (DMPK), preclinical safety and toxicology, formulation development and manufacturing, analytical and bioanalytical testing, clinical trials, and central laboratory services. With over 1,800 employees worldwide, the company has established itself as a strategic partner in advancing innovative therapies from early discovery through regulatory submissions and commercialization. Frontage's expertise spans small molecules, biologics, cell and gene therapies, and agrochemicals, supported by GLP/GCP-compliant operations and a robust quality assurance framework that enables clients to navigate complex regulatory pathways in the US, EU, China, and other global markets.