Application Support Scientist
Danaher Corporation
Summary
The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role contributes to the success of SCIEX's accurate mass product portfolio and partners with Sales, Service, and Product teams to deliver pre-sales support, customer presentations, and technical expertise.
Job description
In this role, you will have the opportunity to:
- Prepare and deliver customer demonstrations showcasing SCIEX LC/MS products and workflows. Provide on-site training for customers on SCIEX hardware and software platforms and offer ongoing support to ensure customer satisfaction and product efficiency.
- Work with business and sales units to pinpoint areas needing growth, identifying key application areas.
- Investigate and develop comprehensive solutions (including sample preparation, analytical methods, and reporting) for internal use or customer deployment and collaborate with colleagues in different regions to develop a full suite of application solutions.
- Assist in defining and developing new hardware and software products, thoroughly test these new products within both the nominal and accurate mass product portfolio.
- Participate in scientific conferences, seminars, and training programs to stay updated and contribute to the scientific community.
The essential requirements of the job include
- Bachelor's, Master's, or Ph.D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field
- 2+ Experience with mass spectrometry, liquid chromatography (LC-MS), and other analytical techniques with strong understanding of method development, validation, and troubleshooting for LC-MS/MS methods
- Ability to present scientific data clearly to diverse audiences and build strong relationships with customers and internally within SCIEX
- Proven capacity to troubleshoot instrumentation and application-related issues
- Experienced with small molecule quantitation on triple quadrupoles
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- The job function includes up to 50% of travel in North America if based local to the demo sites in Marlborough, MA or Golden, CO.
- Possess a current driver license with an acceptable driving record.
It would be a plus if you also possess previous experience in:
- Using SCIEX instrumentation and software
- Knowledge of clinical market trends, assays, and laboratory workflows and Prior experience working in a University Core Facility
- Experience in training and supporting customers on instrumentation and software
Requirements
- Bachelor's, Master's, or Ph.D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field
- 2+ years experience with mass spectrometry, liquid chromatography (LC-MS), and other analytical techniques
- Strong understanding of method development, validation, and troubleshooting for LC-MS/MS methods
- Ability to present scientific data clearly to diverse audiences
- Proven capacity to troubleshoot instrumentation and application-related issues
- Experienced with small molecule quantitation on triple quadrupoles
- Possess a current driver license with an acceptable driving record
Benefits
- Health care program
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
Company overview
Danaher Corporation is a leading global science and technology innovator headquartered in Washington, D.C., specializing in biotechnology, life sciences, and diagnostics. Founded in 1984 by brothers Steven and Mitchell Rales, the company has evolved from its origins as a manufacturing conglomerate into a premier healthcare technology organization with approximately 63,000 employees worldwide. Danaher operates through three core divisions: biotechnology (28% of revenues), which develops products for therapeutic development; life sciences (31% of revenues), focused on disease identification, new therapies, and drug testing/manufacturing; and diagnostics (41% of revenues), providing instruments, consumables, and software for disease diagnosis. The company's portfolio includes renowned brands such as Beckman Coulter, Cytiva, Pall Corporation, Cepheid, Leica Microsystems, and Abcam, serving pharmaceutical companies, biotechnology firms, healthcare providers, and research institutions globally. Danaher is distinguished by its Danaher Business System (DBS), a continuous improvement methodology that drives innovation and operational excellence. With 2024 revenues of $23.9 billion, the company ranks 180th on the Fortune 500 and plays a critical role in advancing scientific research, improving diagnostic capabilities, and accelerating the development of life-saving therapies.