Applications Senior Manager
Thermo Fisher Scientific
Summary
Join Thermo Fisher Scientific and help us make the world healthier, cleaner and safer. We are looking for a Senior Manager, Applications to lead a team of application scientists and strengthen the connection between customer needs, scientific applications, and product innovation.
Job description
The Role
As Senior Manager, Applications, you will lead a highly skilled scientific team responsible for application development, workflow validation, and advanced technical expertise across our product portfolio.
You will work closely with customers and partner across Product Management, R&D, Technical Support, Commercial, Marketing, Operations, Quality, and Software teams. Your team will help solve complex customer challenges, validate new applications and workflows, and generate scientific insights that support product adoption and future innovation.
The role may also help shape a future Customer Centre of Excellence, providing customers with opportunities for hands-on evaluation, workflow validation, and training.
Key Responsibilities
- Lead, develop, and coach a high-performing team of application scientists.
- Set priorities for application development and validation based on customer and business needs.
- Provide senior scientific leadership for complex customer applications and technical escalations, including troubleshooting, root cause analysis, and technical verification.
- Develop and validate new applications across different sample types, research areas, and customer workflows.
- Lead validation of automation, sequencing, and integrated workflow solutions.
- Generate scientific evidence, protocols, and application data to support product positioning and customer adoption.
- Partner with customers and Support on experimental design, validated protocols, and complex workflow challenges.
- Identify emerging customer applications and opportunities for new products, applications, and workflow improvements.
- Partner with R&D and Product Management to translate application and customer insights into product improvements and future requirements.
- Collaborate across Support, Commercial, Marketing, Quality, Operations, and Software teams to strengthen customer success and commercial enablement.
- Establish scalable approaches for application validation, documentation, knowledge sharing, and continuous improvement.
- Use application and customer insights, technical trends, and performance metrics to identify recurring issues and drive improvements.
What We're Looking For
- PhD or Master's degree in Molecular Biology, Proteomics, Genomics, Biotechnology, Bioengineering, or a related Life Sciences discipline.
- 8+ years of relevant Life Sciences experience, including significant laboratory and customer-facing experience.
- Experience in applications, field applications, technical support, R&D, product management, or a related scientific function.
- 2+ years of experience leading and developing scientific or technical teams.
- Strong understanding of proteomics technologies, with experience in automation and/or sequencing workflows.
- Experience working with pharmaceutical, biotechnology, academic, or other Life Sciences customers.
- Strong scientific problem-solving and troubleshooting capabilities.
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to influence and work effectively in a global, matrixed organization.
- Customer-focused, data-driven approach with a passion for scientific innovation and continuous improvement.
Requirements
- PhD or Master's degree in Molecular Biology, Proteomics, Genomics, Biotechnology, Bioengineering, or a related Life Sciences discipline.
- 8+ years of relevant Life Sciences experience, including significant laboratory and customer-facing experience.
- Experience in applications, field applications, technical support, R&D, product management, or a related scientific function.
- 2+ years of experience leading and developing scientific or technical teams.
- Strong understanding of proteomics technologies, with experience in automation and/or sequencing workflows.
- Experience working with pharmaceutical, biotechnology, academic, or other Life Sciences customers.
- Strong scientific problem-solving and troubleshooting capabilities.
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to influence and work effectively in a global, matrixed organization.
- Customer-focused, data-driven approach with a passion for scientific innovation and continuous improvement.
Benefits
- Medical, Dental & Vision
- Health Incentive Programs
- Employee Assistance Program
- Family Support Programs
- Commuter Benefits
- Tuition Reimbursement
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Accident Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
Company overview
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. The company's mission is to enable customers to make the world healthier, cleaner, and safer. With over 100,000 employees globally, Thermo Fisher provides an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. The company serves customers across healthcare, life sciences, applied markets, and pharmaceutical sectors, offering solutions that accelerate research, solve complex analytical challenges, improve patient diagnostics, and increase laboratory productivity. Headquartered in Waltham, Massachusetts, Thermo Fisher operates globally, delivering critical scientific products, services, and workflow solutions that support researchers, organizations, and companies in addressing some of the world's most pressing issues.