Area Manager Biomedical Services

Principal Responsibilities and Duties

• Overall management of Technical Services for an area, typically 10 to 25 clinics and 7 to 15 exempt and non-exempt employees.
• Works with Area Managers and/or Directors of Operations to ensure operational, financial and regulatory requirements associated with Technical Service are met.
• Collaborates with area Quality and Education personnel on cross functional initiatives.
• Responsible for management and oversight of Area financial metrics i.e. TAP, maintenance parts cost, travel and expenses.
• Responsible for data integrity for management systems at the Area level i.e. PeopleSoft, Kronos, and Service Database.
• Responsible for piloting and implementation of new systems and processes as needed.
• Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant.
• Document all repair and maintenance activity per applicable policies and/or procedures.
• Purchase and maintain inventory of service parts.
• Ensure defective parts with associated RGA and warranty parts are returned in a timely manner.
• Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process.
• Cooperate with facility staff to ensure all regulatory and OSHA requirements are met.
• Perform water/dialysate sample collection and processing per applicable policies and procedures.
• Review, evaluate and report water/dialysate quality results per applicable policies and procedures.
• Transport equipment as needed.
• Collaborate with the Director of Technical Services to establish operating and financial goals.
• Monitor performance metrics and implement processes to impact them.
• Collaborate with the Regional Technical Operations Manager on selection of water treatment equipment in DeNovos, relocations and renovations.
• Collaborate with the Project Manager on technical and/or physical plant aspects associated with DeNovos, relocations and renovations.
• Collaborate with Operations personnel to ensure integration of Technical Services into acquired facilities.
• Perform Technical Assessments for clinics in assigned area.
• Initiate, monitor and manage external vendor service and/or maintenance agreements/contracts.
• Ensure that applicable manufacturers IFU's are available to personnel.
• Maintain a list of emergency contacts and ensure it is accessible to all facility personnel.
• Coordinate and provide Technical Services support needed during natural disasters or emergency situations.
• Recruit, interview, and hire Technical Supervisors and/or Biomedical Technicians as needed.
• Act as a mentor, role model and resource for Technical Services Personnel.
• Train and mentor Technical Supervisors and/or Biomedical Technicians as required.
• Ensure proper training and education for all Technical Supervisors and Biomedical Technicians.
• Ensure that personnel and training records are maintained per policy and procedure.
• Provide ongoing and formal annual performance evaluations to Technical Supervisors and/or Biomed I and II.
• Oversee corrective actions and Personnel Improvement Plans (PIP) according to applicable HR policies and procedures.
• Ensure that technical sections of the Clinical Services Integrated Policy and Procedure manual are current.
• Implement technical policy and procedure changes upon approval from the Governing Body.
• Retain all technical records and logs according to the FMCNA retention policy.
• Participate in facility audits conducted by the RQM and federal, state or local surveyors.
• Schedule / oversee Technical Supervisors and/or Biomedical Technicians to ensure appropriate coverage for a defined Area.
• Maintain and update water system diagrams and valve charts.
• Coordinate the installation of equipment and implementation of product initiatives and improvements.
• Perform and/or provide assistance with the Direct Patient Care Technical Training Program.
• Collaborate with Operations personnel to address adverse events and product complaints.
• Perform monthly SAP supply inventory process as required.
• Create SAP requisitions for equipment.
• Assist Operations personnel with technical aspects associated with DeNovos, relocations and renovations.
• Ensure that the dialysis machines, water system and mixing equipment is installed, operational and validated.
• Ensure that the asset register for 8000 series equipment is maintained.
• Assist Operations personnel in the review and recommendation of capital equipment purchases.
• Develop and maintain positive working relationships with FMS affiliated physicians.

Education

• High school diploma or G.E.D. required.
• AA Degree in electronics/biomedical technology, or equivalent preferred.
• Successful completion of the FMCNA Biomedical Technician Technical Certification Program within the first 24 months of employment required.
• Nephrology / Biomedical Industry Technical Certification within 24 months of employment preferred: BONENT CHT, NNCO CBNT, WQA WTS, AAMI CBET.
• All required certifications must be maintained and current.

Experience and Required Skills

• Minimum of four years supervisory experience.
• Minimum of four years experience working in an industrial/medical technical setting, or three years experience and an AA Degree in electronics/biomedical technology, or two years experience and a BS Degree in a technology or business field.
• Attend all technical training programs required by state/federal regulations and FMCNA policy.
• Valid Driver's License issued in the employee's state of residence.
• Ability to use common hand tools and small power equipment.
• Ability to train subordinate personnel.
• Must possess good verbal and written communication skills.
• Basic computer skills, including Microsoft Office applications and mainframe applications.
• Ability to comprehend and communicate in the English language.
• Employees have to meet the necessary requirements of Ishihara's Color Blindness test as a condition of employment.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Overnight travel may be required.