Area Practice Manager - Brentwood TN
QualDerm Partners
Summary
Great patient care takes a great team behind it. Help ours thrive.
Job description
At QualDerm, our teams support care across dermatology, skin cancer, cosmetics, plastic surgery, and pathology. We're looking for an Area Practice Manager who can bring people together, keep busy practices running smoothly, and make the experience better for patients, providers, and staff.
This is a hands-on leadership role. You'll coach your teams and improve how work gets done—and when the front desk needs help, you'll be ready to jump in.
What you'll do
- Lead, hire, train, and develop practice staff in partnership with Human Resources.
- Keep daily operations on track, including registration, scheduling, patient calls, and medical records.
- Plan staffing coverage around clinic needs and help your team through busy days.
- Resolve patient and referral concerns, then address the causes so the experience improves.
- Share practice results with physicians and business leaders, and identify opportunities to improve workflows, facilities, and technology.
- Partner with billing and financial leaders on patient accounts, reports, contracts, and budgets.
What you bring
- A high school diploma or equivalent and 3–5 years of experience in a healthcare office.
- A working knowledge of medical practice operations and terminology.
- The judgment to solve problems, set priorities, and stay calm when plans change.
- Clear communication and the ability to build strong relationships with patients, providers, and coworkers.
- Comfort using Microsoft Office and learning new systems.
Must be willing to travel between Brentwood, Hendersonville and Goodlettsville practices. Practice schedules may vary; typical business hours fall between 7 a.m. and 5 p.m., Monday through Friday.
- Proven experience in leading and building an organization
- 3--5 years of prior management experience in an environment where you were responsible for managing a P&L as well as daily staffing schedules
- Financial acumen
- Forecasting
- Understanding of daily reporting and how to manage a P&L
- Achieving profitability and patient mix goals
- Exceptional communication and strong knowledge and application of the English language, including grammar and spelling
- High level of customer service execution
- Tech savvy
- Clinical understanding
- Ability to work within tight deadlines
- Innovation! Must be able to proactively drive operational and clinical efficiency to keep Pinnacle on the leading edge
- Bachelor's Degree plus but will consider candidates with experience in lieu of degree(s)
Requirements
- High school diploma or equivalent
- 3–5 years of experience in a healthcare office
- Working knowledge of medical practice operations and terminology
- Proven experience in leading and building an organization
- 3–5 years of prior management experience managing a P&L and daily staffing schedules
- Financial acumen
- Forecasting
- Understanding of daily reporting and how to manage a P&L
- Achieving profitability and patient mix goals
- Exceptional communication and strong knowledge and application of the English language, including grammar and spelling
- High level of customer service execution
- Tech savvy
- Clinical understanding
- Ability to work within tight deadlines
- Ability to proactively drive operational and clinical efficiency
- Must be willing to travel between Brentwood, Hendersonville and Goodlettsville practices
- Comfort using Microsoft Office and learning new systems
- Bachelor's Degree preferred
Benefits
- Competitive Pay
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- Paid Holidays
- Floating Holidays
- Company-Paid Life Insurance
- Short-Term Disability
- Long-Term Disability
- Accident Insurance
- Critical Illness Insurance
- Identity Theft Protection
- Employee Assistance Program
- Employee Discounts
- Referral Bonus Program
Company overview
QualDerm Partners is a specialized dermatology healthcare organization focused on providing comprehensive skin care services through a network of dermatology practices. The company operates as a partnership model that brings together dermatologists and skin care specialists to deliver high-quality medical, surgical, and cosmetic dermatology services. QualDerm Partners supports independent dermatology practices with operational infrastructure, administrative services, and business management expertise while allowing physicians to maintain clinical autonomy. The organization's mission centers on improving patient access to dermatological care through practice consolidation and operational efficiency. By partnering with dermatology practices across various regions, QualDerm Partners aims to enhance the quality of skin care delivery while addressing the growing demand for dermatological services in the healthcare market. The company represents a modern approach to dermatology practice management that combines clinical excellence with business optimization.