Assessment Coordinator (MA/MSW)
UHS
Summary
The Assessment Coordinator is a patient-centered role supporting patients and their families during some of their most important moments. This position serves as the first point of contact for individuals ages 5–65+, conducting compassionate interviews and clinically informed assessments to determine the best path forward for care. The Assessment Coordinator collaborates closely with our Business Office to ensure smooth financial onboarding and partner with Utilization Review to secure certifications for admitted patients.
Job description
Job Duties/Responsibilities
- Conduct comprehensive needs assessments for all scheduled patients and determine appropriate clinical dispositions.
- Document patient responses, ensure completion of pre-evaluation questionnaires, and maintain accurate admission/discharge tracking each shift.
- Coordinate daily with supervisors to prioritize follow-ups, complex cases, tours, and workload for 24-hour assessment coverage.
- Schedule diagnostic evaluations within 24 hours and confirm all appointments; follow up on no-shows to support continuity of care.
- Provide patient support by explaining insurance benefits, completing financial arrangements, and orienting admitted patients to hospital expectations.
- Offer facility tours to prospective patients and their families; act as a patient advocate when needed.
- Manage referral communication, including obtaining referral source details, contacting clinicians, and thanking referral partners at admission.
- Review test-call results and contribute to corrective action plans to improve service quality.
- Participate in admissions operations during night shifts, including census tracking and admissions processing.
- Support department functions through staff training, QA data collection and review, staff development initiatives, weekly meetings, and committee participation.
Requirements
- LPC or LICSW in the District of Columbia
- Master's Degree in Social Work or a clinical mental health field
- One or more years of experience working in a psychiatric and chemical dependency setting
- At least 1-3 years of intake/admissions experience in a managed care setting
- Experience working with referral agencies to provide patient support
- BLS or CPR from the American Heart Association
- Working knowledge of crisis intervention procedures
- Working knowledge of voluntary admission and involuntary procedures for court commitment
Benefits
- Loan Forgiveness Program
- Competitive Compensation
- Paid Time Off
- Medical, Dental & Vision
- Prescription Drug Plans
- 401(k) Matching
- Discounted Stock Plan
- Student Loan Refinancing
- Career Development
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.