Assessment Coordinator (MA/MSW)
UHS
Summary
Responsible for Suicide Risk Screening and Assessments and receiving Helpline referral calls. Obtains initial authorization from the insurance companies. Completes the admission process. Communicates with the Business Office regarding financial issues. Collects Intake data to be given to the Physician for disposition. Review RTC referral from Agencies as needed, complete the referral process as needed, which includes sending acceptance/decline letters and follow up as needed.
Job description
Position Summary
Responsible for Suicide Risk Screening and Assessments and receiving Helpline referral calls. Obtains initial authorization from the insurance companies. Completes the admission process. Communicates with the Business Office regarding financial issues. Collects Intake data to be given to the Physician for disposition. Review RTC referral from Agencies as needed, complete the referral process as needed, which includes sending acceptance/decline letters and follow up as needed.
Essential Job Duties/Responsibilities
- Receives Helpline/Referral calls, relaying information for follow up in a timely manner
- Inform callers of programs available at Hill Crest Behavioral Health
- Follows up on Helpline calls, missed appointments and waiting list
- Offers and schedules on site assessments
- Maintains phone log
- Communicates with appropriate MD following recommendations for disposition
- Coordinates admission process with nursing personnel
- Enters information into the computer with 95% accuracy
- Enter admissions/transfers/discharges in computer with 95% accuracy
- Completes the admission process in less than 2 hours
- Participate in weekly, on call rotation schedule, including taking hospital transfer calls from home as needed; reviewing concord for potential referrals; entering calls in MS4; coordinating with MD on call, House Supervisor regarding bed availability
- Consistently completes pages 1-8 of assessment correctly 95% of the time
- Distribute Admission forms to appropriate department with 95% accuracy
- Demonstrates effective leadership skills
- Assist in bed control as needed; able to assist with census reconciliation as needed
- Accurately complete documentation/assessment
- Work with insurance companies to ensure patients inpatient care has been authorized (pre-certification has been completed)
- Maintain working knowledge of the DSM V/ICD-10 diagnosis and codes
- Complete safety check during the admission process
- Call petitioners as needed to obtain clinical/medical information
- Assist patient/family in obtaining accurate insurance information as needed
- Ability to advocate for patients during precertification with insurance company as needed
- Contacts various referral sources during low census regarding bed availability
- Respond to web inquiries as needed regarding available services at Hill Crest
- Understand and demonstrate knowledge of Treatment of care between acute, residential, and group homes
- Perform Q12 Minute checks on patients at time of admission
- Complete vital signs on patients at time of admission
- Complete High Risk Notification Form on patients at time of admission
- Able to complete the Columbia screening and lifetime assessment
- Review RTC Referrals from Kidlink, and other agencies as needed
- Performs other duties as assigned/required by this position
Requirements
- MSW or MS in a mental health discipline required
- Experience in completing Psychiatric Assessments
- Effective leadership skills
- Three (3) years experience in Intake, psychiatric setting (outpatient or inpatient), and crisis intervention (Preferred)
- Ability to establish rapport quickly via telephone or in person
- Must be computer literate and have excellent clerical skills
- Experience in insurance benefits verification and admission precertification preferred
- Familiar with medical and psychiatric terminology/psychotropic medications preferred
- Must successfully pass background check and drug screen
- New hires required to attend 8 business days of New Employee Orientation
Benefits
- Competitive Compensation
- Generous Paid Time Off
- Medical, Dental & Vision
- Prescription Drug Plan
- 401(k) Matching
- Discounted Stock Plan
- Student Loan Refinancing
- Career Development
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.