Assistant Nurse Manager- Critical Care

Job Requirements

This role shares a critical care space between IMC/ICU and Cardiac Surgery ICU.

Serves as a frontline operational leader with direct accountability for shift-level operations and team performance. Partners with the Nurse Manager to ensure operational excellence, staff engagement, and patient outcomes for an assigned operational area.

This role is designed as a leadership pathway position, preparing high-performing clinical leaders for future leadership opportunities.

Responsibilities

• Assumes delegated operational accountability for clinical performance, staffing, quality outcomes, patient experience, and team engagement in partnership with the Nurse Manager.
• Participates in rounding, provides real-time feedback and service recovery, monitors safety and quality metrics, and communicates performance outcomes to team members and providers.
• Accountable for unit-level performance metrics including quality indicators, safety outcomes, patient experience, workforce engagement, productivity, and throughput.
• Utilizes engagement data, turnover trends, and retention metrics to proactively address workforce challenges and develop unit-based improvement strategies.
• Controls onboarding, orientation, and competency validation for new and existing team members.
• Develops emerging leaders through mentoring, coaching, and structured succession planning.
• Enforces regulatory standards and supports ongoing compliance efforts, including survey readiness and accreditation adherence.
• Monitors staffing plans, productivity, overtime utilization, and supply expense trends; collaborates with the Nurse Manager to meet budgetary targets.
• Fosters a healthy, inclusive work environment and supports retention initiatives.
• Provides coaching and feedback, addresses performance issues and supports peer review processes.
• Promotes shared governance and team member involvement in decision-making and unit operations.
• Supports innovation and evidence-based practice by staying current with healthcare delivery advancements.
• Maintains individual clinical competency to support direct patient care when needed.
• Translates organizational goals and values into unit-level strategies.
• Implements principles of a High Reliability Organization and performance improvement strategies.
• Ensures patient safety and takes action to correct observed risks; reports adverse events and near misses.

Work Experience

• Bachelor of Science in Nursing required. If bachelor's degree is not in nursing, graduate degree must be in nursing.
• Licensure as a Registered Nurse in the State of Maryland or eligibility for licensure due to compact state agreements outlined through the Maryland Board of Nursing.
• Three (3) years of previous clinical experience required.
• Advanced certification (e.g., C-EFM) required.
• ACLS, BLS and/or other certifications to match patient populations served (NRP).