
Assistant Program Director of Operations Administrators
Vinfen
Summary
Assist the Director of Service (DOS), Sr. Program Directors, and Program Directors with the management of financial, service utilization, and administrative operations. Ensure proper standards and regulations are adhered to as set forth by Vinfen and funding sources.
Job description
Responsibilities
- Prepare and/or monitor program budgets, forecasts and amendments with direction from the DOS, Sr. Program Directors, and Program Directors.
- Liaison with Vinfen’s Finance Department regarding accounting, billing and payroll issues.
- Analyze financial reports and initiate accounting corrections.
- Manage and reconcile program fees and rent collection for persons served.
- Review and reconcile petty cash, as directed.
- Monitor and reconcile Representative Payee and Client Expense Accounts.
- Train program management and other staff in administrative and financial functions and responsibilities.
- Develop and distribute key indicator expense and utilization management reports under the direction of the Director of Service or Sr. Program Director.
- Manage all billing processes, including EIM and Food Stamps, to ensure accuracy and timeliness.
- Participate in various internal and external meetings regarding business operations with Vinfen and funding sources.
- Design and implement systems to facilitate administrative efficiency and effectiveness for work group.
- Remain up-to-date on financial issues and processes as related to Vinfen and funding sources.
- Provide direction to all administrative support staff for work group as directed by DOS.
- Perform other related duties, as required.
Knowledge and Skills
- Knowledge of operations management procedures and practices
- Knowledge of financial management practices in human service organizations
- Organizational, analytical, and communication skills
- Excellent record-keeping skills
- Ability to negotiate and solve problems
- Ability to provide leadership and training to others
- Knowledge of personal computer applications and equipment
- Sensitivity to cultural, religious, racial, disability, and gender issues
- Ability to manage many competing priorities
- Ability to work in a professional and confidential capacity
Requirements
- Two to three years’ experience in progressively responsible fiscal management
- High school diploma or equivalent required
- Bachelor’s degree strongly preferred
- Valid driver’s license required at time of employment
- Must be at least 21 years of age
- Must have maintained a valid US driver’s license for at least six months
- Must be able to pass a driver’s screening background check
- Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb
- Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift
- Ability to operate a computer and other office equipment such as a calculator, copier, and printer
- Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways
- Ability to assist clients with tasks of daily living
- Ability to remain in a stationary position 50% of the time as needed
- Ability to bend, reach, file, sit, stand, and move around the facility
- Ability to speak, hear, and communicate with clients, staff, and external representatives
- Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
- 401(a) Retirement Plan
- 403(b) Plan
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- AD&D Insurance
- Long-Term Disability Insurance
- Short-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
Company overview
Vinfen is a leading nonprofit health and human services organization established in 1977, specializing in community-based mental health care and disability services. Headquartered in Cambridge, Massachusetts, Vinfen operates over 200 locations across Massachusetts and Connecticut, serving more than 3,500 individuals annually. The organization provides comprehensive services for people with psychiatric conditions, intellectual and developmental disabilities, acquired brain injuries, autism, and behavioral health challenges. Their evidence-based programs include residential supports, clinical outreach, employment services, day habilitation programs, clubhouses, and crisis intervention services. Vinfen employs approximately 2,600-3,300 dedicated professionals who deliver person-centered care through innovative service models. The organization operates Community Behavioral Health Centers offering 24/7 crisis intervention, outpatient therapy, and medication management. With annual revenues exceeding $250 million, Vinfen is recognized as one of the largest nonprofit employers in Massachusetts and has received numerous awards for excellence in health and human services, including recognition as a Top Place to Work by The Boston Globe.