Assistant Program Supervisor
CARELINK COMMUNITY SUPPORT SERVICES
Summary
The Assistant Program Supervisor supports the Program Supervisor by overseeing residential operations, supervising staff, ensuring quality services, and helping maintain a safe, supportive environment for both residents and employees. This is an excellent opportunity for an experienced human services professional who is ready to take the next step into leadership.
Job description
Position Overview
The Assistant Program Supervisor supports the Program Supervisor by overseeing residential operations, supervising staff, ensuring quality services, and helping maintain a safe, supportive environment for both residents and employees. This is an excellent opportunity for an experienced human services professional who is ready to take the next step into leadership.
Key Responsibilities
- Provide day-to-day leadership, direction, and support to Residential Counselors and residential staff.
- Coordinate staffing schedules and ensure shift coverage.
- Assist with staff onboarding, training, coaching, and performance evaluations.
- Monitor program operations and ensure compliance with agency policies and procedures.
- Review documentation for accuracy, completeness, and timeliness.
- Coordinate referrals, admissions, consumer orientation, and appointments.
- Assist with developing and implementing service plans and treatment interventions.
- Support individuals in achieving recovery, wellness, and independent living goals.
- Respond to emergencies, provide crisis intervention, and seek clinical support when needed.
- Coordinate services with external providers, agencies, families, and community resources.
- Monitor medication administration and report concerns appropriately.
- Participate in staff meetings, supervision, trainings, and agency events.
- Assist with payroll processing, site operations, and other administrative duties.
- Participate in the on-call rotation and provide direct coverage when needed.
- Transport participants as required.
What We're Looking For
- Passion for supporting individuals with mental health, developmental, or physical disabilities.
- Strong leadership, communication, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Sound judgment and problem-solving abilities.
- Commitment to person-centered, recovery-focused services.
- Ability to work independently and collaboratively with a team.
- Proficiency with Microsoft Office; EHR experience preferred.
- Previous supervisory experience preferred.
Requirements
- High School Diploma or GED
- Valid Driver's License
- One to two years of related experience
- Bachelor's Degree (preferred)
- Previous supervisory experience (preferred)
- CPRP/RPRP certification (preferred)
- Experience in behavioral health, rehabilitation, residential services, or related human services fields (preferred)
- Proficiency with Microsoft Office
- EHR experience (preferred)
Benefits
- Comprehensive Health & Welfare Benefits
- Paid Time Off
- Holiday Pay
- 403(b) Retirement Plan
- Employer Match
- Employee Referral Bonus Program
- Tuition Reimbursement
- Professional Development Opportunities
Company overview
CARELINK COMMUNITY SUPPORT SERVICES is a mental health care organization dedicated to providing comprehensive support services to individuals and communities. As a community-focused healthcare provider, the organization specializes in delivering accessible mental health care, counseling services, and community support programs. Their mission centers on improving mental wellness and providing essential resources to those in need within their service areas. The organization likely offers a range of services including individual and group therapy, crisis intervention, case management, and community outreach programs designed to address various mental health challenges. CARELINK COMMUNITY SUPPORT SERVICES operates with a person-centered approach, emphasizing dignity, respect, and empowerment for all clients. Their work contributes significantly to community mental health infrastructure by providing crucial support systems and promoting mental health awareness. The organization plays a vital role in bridging gaps in mental health care accessibility and ensuring that comprehensive support services are available to diverse populations.